Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5878846/

Досвід роботи

Administrative Coordinator

з 03.2025 по нині (1 рік)
Zimworx, Remote (Telecommunications and networking)

Managing administrative operations by coordinating schedules, office logistics, and record-keeping to ensure an uninterrupted workflow. Serving as the central communications hub, expertly handling high-volume correspondence and liasing with both internal and external stakeholders to manage flow of information.
Preparing reports, and providing support to enhance productivity of the various teams managed.

Customer representative officer

з 06.2021 по 07.2022 (1 рік 2 місяці)
PLS Logistics Services, Lviv (Transportation and logistics)

Auditing customer account information to identify systemic issues and develop data-driven solutions. Using a consultative approach to manage billing inquiries, process payments, and offer tailored financial options while addressing complex technical concerns.
Combining account data with direct customer engagement to ensure financial accuracy and high quality service delivery.

Customer representative

з 04.2020 по 11.2020 (8 місяців)
World care, Lviv (Customer care)

*Responding to customer email and queries
*I was dealing with customer complaints and questions.
*Consultation of new clients on methods of payment and continued support for existing customers.
*Maintaining positive customer relationships and satisfaction of the customer’s requirements

Освіта

danylo halytsky lviv medical university

General Medicine, Lviv
Вища, з 2019 по 2025 (6 років)

Додаткова освіта та сертифікати

Computer science

1 year

Знання і навички

• MS PowerPoint
• MS Office
• MS Word
• MS Outlook
• MS Teams
• Teamwork
• BASIC
• Conducting presentations
• Customer representative
• Strong verbal and written communication
• Confidence
• Data management

Знання мов

• Англійська — вільно
• Українська — початковий

Додаткова інформація

An extensively experienced customer service specialist who has demonstrated capability and efficiency in high-pressure global markets in logistics and telecommunications industries respectively. A proven track record in elevating brand loyalty through proactive problem solving for diverse clients and an aptitude with various digital tools and advanced customer relationship management systems for seamless communication and referral as required.