Контактна інформація

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Досвід роботи

Executive director / COO

з 05.2024 по нині (2 роки 5 місяців)
US-Based Media & Service Company (NDA), Дистанційно (Маркетинг, реклама, PR)

Lead the operating side of a US-based media and service business, acting as the founder’s executive partner across operations, team structure, client experience, process design, technology, automation, and growth execution.

I stepped into a business with strong demand and significant operational complexity and built the structure required to make execution more predictable, scalable, and less dependent on the founder.

Selected Scope & Impact

* Built and now lead the company’s operating infrastructure supporting 200+ client projects annually across a distributed team and multiple business functions.
* Built and manage a cross-functional core team of up to 10 professionals, supported by additional production specialists across post-production, client service, project management, marketing, IT and development, automation, data analytics, finance, design, photo editing, and video editing.
* Personally recruited key team members across functions, including project management, data analytics, social media, paid advertising, accounting, IT, design, and production, while defining responsibilities, reporting lines, and accountability.
* Designed and implemented the company’s core operational systems from the ground up, including ClickUp-based project management, SOPs, KPI frameworks, client service workflows, hiring processes, quality control, reporting, and data analytics.
* Created structured cross-functional workflows that replaced fragmented execution with clear ownership, deadlines, visibility, and accountability across teams.
* Built internal capabilities in IT, automation, marketing, and analytics, enabling the company to move faster, make better operational decisions, and reduce dependence on ad hoc external execution.
* Lead automation and AI initiatives across internal operations and client communication, identifying repetitive work, redesigning workflows, and introducing more scalable ways of working.
* Rebuilt and standardized client service processes to improve consistency, escalation handling, communication quality, and visibility across the customer journey.
* Reduced day-to-day operational chaos by creating management routines, clearer priorities, performance standards, and structured decision-making across the business.
* Took ownership of day-to-day operational execution, allowing the founder to significantly reduce involvement in routine management and focus more of his time on strategy, business development, and a parallel startup venture.
* Partner directly with the founder on strategic priorities, team design, resource allocation, business development initiatives, operational risks, and execution decisions.
* In parallel with the core business, contribute to the development of a new startup venture, helping translate the founder’s idea into an executable operating model through team coordination, technology, process design, marketing, and launch preparation.

CEO

з 01.2021 по 01.2022 (1 рік)
Media and TV, Одеса (ЗМІ, медіа)

Led a media organization of 200+ employees, with full executive responsibility across strategy, operations, finance, content, production, commercial development, people, technology, and organizational performance.

* Set company strategy and translated business priorities into operational plans, budgets, team objectives, and execution.
* Held executive responsibility for a 200+ person organization, aligning creative, production, commercial, technical, and administrative functions.
* Led financial planning, budgeting, cost control, and management analysis to support financial stability and informed executive decision-making.
* Managed the full media production cycle, including content planning, filming, editing, post-production, broadcasting, and delivery quality.
* Developed the commercial and advertising direction, working on advertiser acquisition, partnerships, negotiations, and new revenue opportunities.
* Built and led senior and functional teams, strengthening accountability, decision-making, and cross-functional coordination.
* Introduced new technologies and platforms to modernize workflows and improve operational efficiency.
* Implemented risk-management and business-continuity practices to protect broadcasting operations and maintain uninterrupted company performance.
* Led organizational and operational change, bringing greater structure to complex workflows and improving coordination across departments.
* Balanced the realities of a creative business with financial discipline, operational control, people leadership, and commercial priorities.

COO

з 07.2020 по 12.2020 (6 місяців)
Transport and logistic, Одеса (Транспорт, логістика)

July 2020 – December 2020

Led operational and organizational transformation across people, processes, sales support, internal communications, and management systems.

* Redesigned and standardized core business processes, improving cross-functional coordination and operational discipline.
* Built and implemented HR, recruitment, onboarding, performance evaluation, and employee development systems.
* Reduced time-to-hire by 20% while improving the quality of recruitment and selection.
* Introduced structured performance evaluation and career-development practices, creating clearer links between performance, compensation, and growth opportunities.
* Developed recurring training programs that improved employee knowledge and skills by 15% and supported stronger execution.
* Resolved complex employee and organizational conflicts and strengthened internal communication, contributing to a 10% reduction in staff turnover.
* Implemented CRM and management practices supporting greater transparency, process control, and sales execution.
* Contributed to sales strategy while leading crisis management, change management, and operational improvement initiatives.

Business Advisor & Executive Mentor

з 05.2019 по 05.2024 (5 років)
Independent consultancy, Одеса (Консалтинг, бухгалтерія, аудит)

Advised entrepreneurs, business owners, executives, and international investors on business growth, operational improvement, organizational development, market entry, risk management, and strategic execution.

• Worked with 500+ clients across different industries and levels of business maturity, from individual entrepreneurs to established companies and international investors.
• Conducted business diagnostics to identify operational inefficiencies, leadership gaps, growth constraints, execution risks, and organizational weaknesses.
• Helped business owners redesign operations, clarify responsibilities, improve delegation, strengthen accountability, and build more predictable management systems.
• Supported selected clients in achieving 30%+ growth in turnover through stronger operational discipline, sales execution, resource allocation, and implementation of strategic initiatives.
• Advised international investors and Ukrainian businesses on market entry, business structuring, operational setup, and coordination of legal and economic requirements.
• Supported implementation of ISO 9001:2015 quality management standards, internal controls, and process standardization to improve consistency and operational reliability.
• Advised on crisis management, risk management, business continuity, restructuring, and complex organizational situations.
• Contributed to sales and marketing strategy, including positioning, market expansion, lead generation, commercial planning, and execution.
• Recruited and assessed key hires, supported leadership development, and helped owners strengthen team performance and internal communication.
• Worked directly with founders and senior leaders on decision-making, prioritization, delegation, change management, and execution.
• Combined strategic advisory with hands-on implementation, helping clients move from analysis and recommendations to working processes, management systems, and measurable business action.

CEO

з 08.2012 по 02.2019 (6 років 7 місяців)
Wind Energy & Consulting, Одеса (Будівництво, архітектура, дизайн інтер'єру)

Built and scaled a wind energy consulting and engineering company from the ground up to 120+ employees, leading strategy, operations, finance, engineering, business development, quality systems, partnerships, and organizational growth.

* Built the company from zero, creating the operating model, management structure, business processes, and cross-functional teams required for sustainable growth.
* Scaled the organization to 120+ employees, leading engineering, project, commercial, administrative, and support functions.
* Developed and executed long-term growth strategy, translating business objectives into operational plans, budgets, team priorities, and measurable execution.
* Led engineering and project delivery functions, coordinating wind energy design and consulting projects with a strong focus on quality, deadlines, and client requirements.
* Held full responsibility for financial planning, budgeting, cost control, resource allocation, and business performance.
* Implemented ISO 9001:2015 quality management standards and supported successful certification, strengthening process discipline, operational consistency, and client trust.
* Built and developed high-performing teams, management practices, and accountability systems, contributing to stronger productivity and employee engagement.
* Established strategic partnerships with universities, government institutions, embassies, business organizations, and technical partners to strengthen market presence, talent access, and business development.
* Introduced new technologies, standards, and operating practices to improve productivity and maintain competitive positioning in the market.
* Oversaw commercial and marketing strategy, sales processes, and market development to support company growth and expansion.
* Managed complex business risks and represented the company in high-stakes legal and commercial matters, protecting business interests and continuity.

Built the business from the ground up and scaled it into a structured 120+ person organization with established systems, leadership, financial control, quality standards, and market partnerships.

Deputy Branch Director

з 05.2010 по 06.2011 (1 рік 2 місяці)
Logistics Agribusiness Company, Луганськ (Сільське господарство, агробізнес)

Built and scaled branch logistics and inventory management systems, improving operational control across transportation, warehousing, supply, and sales coordination.

* Reduced logistics-related costs by 12% through process optimization and tighter resource control.
* Improved inventory accuracy by 20% through stronger reconciliation, control, and stock-management practices.
* Strengthened coordination between factory supply, warehousing, and commercial teams, reducing shortages and excess inventory.
* Introduced more structured operating routines that improved branch efficiency and management visibility.

Early Career

з 01.2005 по 12.2010 (6 років)
Finance, Sales & Legal Operations, Луганськ (Консалтинг, бухгалтерія, аудит)

Built an early foundation in sales, finance, client acquisition, legal operations, and commercial execution across insurance, consumer lending, and private legal services.

• Progressed rapidly in financial services through strong sales performance, achieving up to 200% of individual sales targets.
• Contributed to expansion of sales locations, helping drive approximately 30% sales growth.
• Supported onboarding and training of new employees, improving early-stage performance and execution.
• Managed client relationships, negotiations, contracts, and financial products across B2C and B2B environments.
• Prepared and supported commercial and property-related agreements and assisted clients with business and legal documentation.
• Developed strong commercial discipline, negotiation skills, attention to risk, and an understanding of how sales, finance, contracts, and operations connect.

Освіта

New Western University

Master of Business Administration (MBA), Artificial Intelligence in Business, USA
Вища, з 2025 по 2026 (1 рік)

Scholarship recipient.
Focus: AI in Business, operational transformation, business strategy, data-driven decision-making, and practical application of LLMs and automation in business operations.

Agrarian University | Luhansk, Ukraine

Economics, Accounting & Audit, Луганськ
Вища, з 2009 по 2015 (6 років)

Bachelor’s / Specialist Degree in Economics, Accounting & Audit

Додаткова освіта та сертифікати

Risk Management & Quality Management Systems for Internal Auditors, Bureau Veritas Ukraine

2017

Lean Technology Strategy. Building high performing teams

2020

Creating a culture of change

2020

Crisis communication

2020

Measuring team performance

2020

Business strategy course

2024

AI in management

3 months

Знання і навички

• MBA
• Маркетинговий аналіз
• Аналіз продажу
• Odoo
• SEO-копірайтинг
• SEO
• SMM
• Marketing
• Знання стандартів ISO
• Фінансовий аналіз
• Фінансовий контроль
• Change management
• Креативність
• Амбіційність
• Лідерство
• Управління відділом продажу
• Ведення переговорів
• Знання стандартів ISO 9001
• Активна життєва позиція
• Порядність
• Чесність
• Харизматичність
• Сміливість
• Впевненість
• Компетентність
• Коучинг
• Knowledge of normative legal acts of Ukraine
• Стратегічний маркетинг
• Стратегічне мислення
• Управління персоналом
• Антикризове управління
• Управління проєктами
• Операційний менеджмент
• Застосування штучного інтелекту
• Адаптивність
• Стресостійкість
• Управлінські навички
• Уміння аналізувати
• Стратегічне планування
• Управління підприємством
• Систематизація бізнесу
• Управління командою
• Ведення CRM
• Впровадження системи KPI
• Ризик-менеджмент
• Організованість
• Фінансове планування
• Комунікабельність
• Пунктуальність
• Працьовитість

Знання мов

• Англійська — просунутий
• Українська — вільно
• Німецька — середній

Додаткова інформація

Remote engagements only. Available for business travel when needed.

Professionally managed organizations with clearly defined roles, accountability, and decision-making structures. I am best suited to companies where leadership and management positions are based on professional responsibilities rather than family relationships.

You should not have to carry the whole business on your shoulders.
I help founders turn operational complexity into clear systems, strong teams, accountability, and execution that does not depend on constant founder involvement.

My approach combines executive discipline with humanity: high standards, direct communication, difficult decisions, and accountability, NO fear, manipulation, or disrespect.

Former colleagues and team members often choose to work with me again. When needed, I can enter a business not only as an executive partner, but also quickly assemble and lead a trusted cross-functional team, moving from strategy to execution without months of hiring from scratch.

I work best with founders who respect people, value transparency, keep their commitments, and are genuinely willing to change.

Fractional COO | Operational Transformation | AI & Automation | Team & Process Design | Growth Execution



Telegram @akzhyhitovadinara