Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6225101

Додаткова інформація

Skliarenko Antonina

Account manager, cutomer support specialist, $550
Full time job.
Age:29
Contacts
Tel:[відкрити контакти](див. вище в блоці «контактна інформація»)
Email:[відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary
Over the past ten years, I have had extensive and interesting work experience. I have tried myself in different lines of business and tried different roles and positions. All my work experience taught me to learn always as much as I can, find great ways to resolve almost any problem, and be always ready for new meetings or opportunities







Employment history
Customer Support Manager
04.2018 - 05.2020
Qwerty, zaporizhia (IT)
I was in this position more than 2 years. During this time I was working with new clients as a sales manager and with our loyal customers, was their guide during the process. Was trying myself as an Account manager for Big Clients and Personal manager for clients with specific problems.
I was also involved in the training of new supports and worked as a mentor for newbies within 6 months.
This work taught me to be calm, reasonable, understandable, and always found out what exactly the client needs right now.
Head of the coffe point
10.2017 - 03.2018
I was organizing the work of a small coffee point on the territory of the military base. During that time I`ve learned the initial bookkeeping, received the pieces of knowledge on how to adapt to the wishes of the guest so that it was beneficial to both them and me. And even in a place like a military team, I still tirelessly creative. We constantly held thematic events, created thematic drinks that would be understandable to the very team that surrounds us.
Online customer Support
01.2017 - 09.2017
AHHA, NY
From January to September 2017, she worked in the American company for the home care, - "AHHA". Worked there on on-call support. My responsibilities included: receiving and processing incoming calls, setting up the work of admins, scheduling employees and checking the quality of service.



Translator and self assistant in Sales depratment
09.2013 - 04.2014
ZTR
In this position, I was engaged in paperwork, preparation of meetings, organization of business trips of the head, accompanied foreign delegations, and organized their reception. In addition, I performed translations of technical documents and simultaneous interpretation, during negotiations with partners. I was also engaged in the organization of corporate life for the whole team, the purchase of products, and stationery for the manager and subordinates.

Secretary
09.2009 - 09.2013
This position included the work with the documents and the schedule of the managers and the department of the dancing school.

Education
ZNU
Master in Spanish learning
Sep.2008 – June 2014
During the education, I studied three languages: English, Spanish, French. I was also interested in studying journalism and successfully tried to try myself in the role of the author of articles. I conducted almost all concerts at the university, studied the preparation of holidays, and I actively participated in them.

Websites and social links
Instagram
@yolo4ka.e
Facebook
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