Резюме от 15 ноября 2017 PRO

Korniienko Dmytro

Business Development Manager, 30 000 грн/мес.

Полная занятость, неполная занятость, удаленная работа.

Дата рождения:
15 апреля 1989 (28 лет)
Город:
Киев

Контактная информация

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Опыт работы

Sales Manager

с 11.2016 по наст. время (1 год)
Adecco Ukraine, Киев (HR outsourcing services)

- qualified leads, assessed needs and recommended solutions, negotiated and implemented pricing;
- managed the sales process for new prospects, from initial contact through to closure;
- evaluated business and industry requirements for each existing and prospective account;
- attended business events and promoted company solutions;
- followed up for payment.

Business Development Manager

с 05.2015 по 11.2016 (1 год 6 месяцев)
Bank4YOU Ltd./ Brand4U Ltd., Киев (Banking products/ Luxury shopping)

- carried out outbound call campaigns and negotiated with the headquarters;
- communicated with business owners via social media channels;
- held product demos via Webex, Join.me, Skype etc.;
- assisted in training newcomers within the company;
- regulated payment possibilities for developing countries;
- arranged meetings for the local managers in the assigned area;
- signed collaboration agreements online.

Sales Order Rep.

с 07.2013 по 07.2014 (1 год)
Herbalife Inc., Киев (Personal care)

- processed phone-in and Internet orders in Oracle;
- handled incoming calls/correspondence;
- consulted Distributors on a variety of issues, e.g. Marketing Plan queries;
- participated in different call campaigns, performing over 100 calls a day;
- provided data entry support;
- carried out Awards coordination in Ukraine;
- supported translation validation for ua.MyHerbalife.com launch;
- visited Nutrition clubs, participated in organization of Distributor events such as FC Shakhtar Day held in Donetsk on April, 6.

Partner Relationship Manager (PRM)

с 07.2012 по 03.2013 (8 месяцев)
Groupon Inc., Киев (Global Advertising)

- effectively prepared new merchants for their campaign launch through lock-in call training on the Merchant Center application and redemption process;
- lend overall operational assistance after the deal feature (e.g. cases of vouchers redemption, fake coupons, fraudulent customers, payment inquiries);
- reviewed complex queries and ZenDesk tickets from support and sales teams throughout the after-sale process;
- acted as a single point of contact for the merchant, collaborating with internal departments to oversee production, execution and follow through;
- acted as the first line support for finance & accounting in resolving reported problems to systems regarding payments to the merchants.

Personal Assistant to the Chairman of Construction/ Interpreter

с 08.2010 по 07.2013 (2 года 11 месяцев)
Green Hills Ukraine, Киев (Construction, Properties and Development)

- performed consecutive Russian-English and English-Russian interpretation for the investors from Canada;
- supervised fulfillment of contractual obligations;
- purchased goods and materials for construction along with the developer;
- retained back execution control after contract release.


Образование

Kyiv National University of Culture and Arts

Institute of International Relations, English/Spanish interpreter, Kyiv

Высшее, с 09.2007 по 06.2011 (3 года 9 месяцев)


Дополнительное образование

  • Contact Center Communication Interactive Course (2013, 1 month)

Профессиональные навыки

  • Навыки работы с компьютером
    Advanced user of MS Office, SalesForce, OTRS, JIRA, ZenDesk, SugarCRM
  • Consecutive interpretation (9 лет опыта)
    Эксперт, использую в настоящее время.
  • Simultaneous interpretation (9 лет опыта)
    Эксперт, использую в настоящее время.
  • Customer service (7 лет опыта)
    Эксперт, использую в настоящее время.

Знание языков

  • Английский — эксперт
  • Испанский — средний

Дополнительная информация

Personal data
•Excellent customer service skills;
•Perfect communication and writing skills;
•Able to multitask;
•Team player;
•Cool-headed under pressure.

Hobbies
•Traveling;
•French literature;
•Military history.


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