Резюме від 14 листопада 2018 PRO

Korniienko Dmytro

Business Development Manager, 35 000 грн

Повна зайнятість.

29 років

Контактна інформація

Шукач вказав ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Sales Executive

з 11.2016 по нині (2 роки)
Adecco Ukraine, Kyiv (Staffing services)

- qualified leads, assessed needs and recommended solutions, negotiated and implemented pricing;
- managed the sales process for new prospects, from initial contact through to closure;
- evaluated business and industry requirements for each existing and prospective account;
- attended business events and promoted company solutions;
- followed up for payment.

Business Development Manager

з 05.2015 по 11.2016 (1 рік 6 місяців)
Bank4YOU Ltd./ Brand4U Ltd., Kyiv (Banking products/ VIP shopping)

- carried out outbound call campaigns and negotiated with the headquarters;
- communicated with business owners via social media channels;
- held product demos via Webex, Join.me, Skype etc.;
- assisted in training newcomers within the company;
- regulated payment possibilities for developing countries;
- arranged meetings for the local managers in the assigned area;
- signed collaboration agreements online.

Sales Order Representative

з 07.2013 по 07.2014 (1 рік)
Herbalife Inc., Kyiv (Personal care)

- processed phone-in and Internet orders in Oracle;
- handled incoming calls/correspondence;
- consulted Distributors on a variety of issues, e.g. Marketing Plan queries;
- participated in different call campaigns, performing over 100 calls a day;
- provided data entry support;
- carried out Awards coordination in Ukraine;
- supported translation validation for ua.MyHerbalife.com launch;
- visited Nutrition clubs, participated in organization of Distributor events such as FC Shakhtar Day held in Donetsk on April, 6.

Partner Relationship Manager

з 07.2012 по 03.2013 (8 місяців)
Groupon Inc., Kyiv (Global Advertising)

- effectively prepared new merchants for their campaign launch through lock-in call training on the Merchant Center application and redemption process;
- lend overall operational assistance after the deal feature (e.g. cases of vouchers redemption, fake coupons, fraudulent customers, payment inquiries);
- reviewed complex queries and ZenDesk tickets from support and sales teams throughout the after-sale process;
- acted as a single point of contact for the merchant, collaborating with internal departments to oversee production, execution and follow through;
- acted as the first line support for finance & accounting in resolving reported problems to systems regarding payments to the merchants.


Kyiv National University of Culture and Arts

Institute of International Relations, English/Spanish interpreter, Kyiv
Вища, з 09.2007 по 06.2011 (3 роки 9 місяців)

Додаткова освіта

Contact Center Communication Interactive Course (2013, 1 month)

Професійні та інші навички

  • Навички роботи з комп’ютером
    Advanced user of MS Office, SalesForce, OTRS, JIRA, ZenDesk, SugarCRM
  • Consecutive interpretation (9 років досвіду)
    Просунутий, використовую в даний час.
  • Simultaneous interpretation (9 років досвіду)
    Просунутий, використовую в даний час.
  • Customer service (7 років досвіду)
    Просунутий, використовую в даний час.

Знання мов

  • Англійська — вільно
  • Іспанська — початковий

Додаткова інформація

Personal data
•Excellent customer service skills;
•Perfect communication and writing skills;
•Able to multitask;
•Team player;
•Cool-headed under pressure.

•French literature;
•Military history.

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