Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6921344/

Досвід роботи

Customer service manager

з 10.2021 по 10.2025 (4 роки)
Delta High End Appliance Repair, Харків (Послуги для населення та бізнесу)

My responsibility was to communicate with customers via text and phone calls. Scheduling appointments between the clients and technicians for their repairs and recalls. Setting up billing processes and following up with clients on outstanding invoices and estimates
/quotes.

Sales Manager/Customer service specialist

з 06.2019 по 09.2021 (2 роки 4 місяці)
Glutality, Kharkiv (Medicine, pharmacy)

My role was understanding the needs of the patients, asking for their delivery information and transferring them to a Doctor for an on-call consultation.

Sales Manager/Customers support specialist

з 07.2018 по 05.2019 (11 місяців)
Calstate moving and storage, Kharkiv (Transportation and logistics)

My role was to respond to inbound calls from customers who wished to track their items, I worked with a CRM system and excel spreadsheet to provide the necessary information regarding each client's needs and to also offer solution to their inquiry.

Освіта

Kharkiv National Medical University

Medicine, Kharkiv
Вища, з 2015 по 2021 (6 років)

Додаткова освіта та сертифікати

Canvas

2 weeks

Знання і навички

• MS Excel
• MS Word
• MS Office
• MS PowerPoint
• CRM
• HTML
• CSS
• Google
• JavaScript
• HubSpot
• Google Calendar
• Full adaptation to work within the team.
• Willingness to learn
• HouseCAllPro
• Jill's Office
• ProMoving
• Canvas
• Amazon seller central
• Organizedness
• Adaptability
• Management of CRM
• Discipline
• Active sales
• Conflict-free

Знання мов

Англійська — вільно

Рекомендації

Edikan Samuel

Edikan Samuel

Customer service representative, Glutality

Додаткова інформація

HOBBIES:Traveling, Writing, Reading, Chess, Reading books.
ADDITIONAL SKILLS: Proficient in Microsoft office and adobe photoshop and Lightroom.
Creative skills in art and media content creation.