Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6961010

Додаткова інформація

Alessio Porcacchia
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

Education

Digital Marketing NFQ level 7 Dublin Business School, Dublin 2019
Business Studies NFQ level 7 University College Dublin (UCD), Dublin 2020
Analytics for Busines NFQ level 8 CCT College, Dublin 2020-ongoing

Computer Skills
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Google products (Chrome, Google analytics, Google Maps, Gmail, Drive, Google Ads, Hangouts)
Facebook (Fanpage Karma, Facebook Business, Facebook Ads)
CRM (Salesforce)
Languages
Italian: Native
Spanish: Native
English: Fluent verbal and written
Russian: Beginner
Hobbies & Volunteering
Beach volleyball Coach in School events
Marshall Volunteer in Formula1 events
Currently playing In Volleyball premier league with UCD

Professional Experience
United Parcel Service (UPS), Dublin 2018- Present

Corporate trainer

• Develop an Education Strategy and Training plan that implements the strategic objectives of the Business
• Create, develop, and continuously improve the Business Training methods, meet the requirements of the Billing Department, and adapt
to Business guidelines.
• Reduced 30% volume of internal audit errors by agents on 4th quarter 2020

Billing Specialist

• Oversee the monthly data function of strategic accounts and preferred customer.
• Full responsibility from processing invoices, payments, reconciliation, and month-end procedures for Enterprise & MM accounts.
• Consulting with Country Managers and Account executives regarding invoices, approvals, and payments.
• Extensive and proficient use of MS Excel formulas, functions and Macros for the preparation and processing of large data sets.
• Reduced of 50% reconciliation time of strategic accounts managed.

Russell Court Hotel, Dublin 2014 -2018

Operations Supervisor

• Always ensured the adherence to hotel brand standards.
• Team supervision and training.
• Led business results through revenue growth and cost savings efficiency.
• Managed and controlled cash and stock for the business.
• Ensured prompt resolution of customer issues.
• Reduced stock wastage over 30%

Early career

Cavo Paradiso S.A, Mykonos (Greece) 2014

Marketing Executive

Atlante S.r.l, Rome (Italy) 2012 – 2014

Customer Service