Daniel
Secretary, virtual assistant (customer service), 70 000 грн
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7021199/
Досвід роботи
Biller / Scheduler
з 09.2022 по нині
(3 роки 6 місяців)
Mind Your Mind, Remote (Medicine, pharmacy)
Intake manager
з 02.2022 по 08.2022
(7 місяців)
Justpoint, Remote (Legal)
. Handled patient inquiries with regard to malpractice.
. Communicated with attorneys directly, explained each case, and how to provide justice for wronged patients.
. Helped the patients understand their circumstances, and provide comfort and professional advice in both the legal and medical fields.
• I was in charge of receiving all necessary information from
claimants, about their potential case, to accurately present it to an
attorney.
• In charge of case summaries and sending cases to the referral
managers.
• Follow-up with claimants who had either been unresponsive,
delayed, or need to be connected to attorneys.
Patient Co-ordinator
з 06.2021 по нині
(4 роки 9 місяців)
Provider Rehab OT. PC, Remote (Medicine, pharmacy)
• I was responsible for the coordination of benefits between the
patient and their various insurance companies.
• I scheduled patients for occupational therapy visits as well as
splint (DME) fittings.
• Imputing payments made by the insurance companies for dates of
services rendered
• Bridging the gap between the patient, the therapist, the insurance
company, and the billing department.
Qualifier
з 04.2020 по 03.2021
(1 рік)
Insurance Supermarket, Sumy (Finance, banking, and insurance)
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our
products.
• Maintaining customer relationships for retention.
• Meeting and usually surpassing goals of 5 closures per month.
• Coordinating with marketing on lead generation.
• Coached sales associates in product specifications, sales
incentives and selling techniques, significantly increasing
customer satisfaction ratings.
• Analyzing and reporting trends in trade success and customer
satisfaction for planning and implementing sales strategies.
Освіта
Sumy State University
Medicine, Sumy
Вища, з 2016 по 2022 (6 років)
Знання і навички
- Stress resistance
- Organizedness
- Responsibility
- MS Excel
- Conflict-free
- Adaptability
- Management of CRM
- MS Word
- Honesty
Знання мов
- Англійська — вільно
- Українська — середній
Рекомендації
Anuse Chatterjee
Vice President of Operations, Justpoint
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