Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7021199/

Досвід роботи

Biller / Scheduler

з 09.2022 по нині (4 роки)
Mind Your Mind, Remote (Medicine, pharmacy)

Intake manager

з 02.2022 по 08.2022 (7 місяців)
Justpoint, Remote (Legal)

. Handled patient inquiries with regard to malpractice.
. Communicated with attorneys directly, explained each case, and how to provide justice for wronged patients.
. Helped the patients understand their circumstances, and provide comfort and professional advice in both the legal and medical fields.
• I was in charge of receiving all necessary information from
claimants, about their potential case, to accurately present it to an
attorney.
• In charge of case summaries and sending cases to the referral
managers.
• Follow-up with claimants who had either been unresponsive,
delayed, or need to be connected to attorneys.

Patient Co-ordinator

з 06.2021 по нині (5 років 4 місяці)
Provider Rehab OT. PC, Remote (Medicine, pharmacy)

• I was responsible for the coordination of benefits between the
patient and their various insurance companies.
• I scheduled patients for occupational therapy visits as well as
splint (DME) fittings.
• Imputing payments made by the insurance companies for dates of
services rendered
• Bridging the gap between the patient, the therapist, the insurance
company, and the billing department.

Qualifier

з 04.2020 по 03.2021 (1 рік)
Insurance Supermarket, Sumy (Finance, banking, and insurance)

• Promoting the organization and products.
• Understand our ideal customers and how they relate to our
products.
• Maintaining customer relationships for retention.
• Meeting and usually surpassing goals of 5 closures per month.
• Coordinating with marketing on lead generation.
• Coached sales associates in product specifications, sales
incentives and selling techniques, significantly increasing
customer satisfaction ratings.
• Analyzing and reporting trends in trade success and customer
satisfaction for planning and implementing sales strategies.

Освіта

Sumy State University

Medicine, Sumy
Вища, з 2016 по 2022 (6 років)

Знання і навички

• Stress resistance
• Organizedness
• Responsibility
• MS Excel
• Conflict-free
• Adaptability
• Management of CRM
• MS Word
• Honesty

Знання мов

• Англійська — вільно
• Українська — середній

Рекомендації

Anuse Chatterjee

Anuse Chatterjee

Vice President of Operations, Justpoint