Контактна інформація

Шукач вказав телефон , ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7029235/

Досвід роботи

Executive Hospitality & Operations Leader

з 09.2024 по нині (1 рік 5 місяців)
Loyo & Bondar Hospitality Management, Other countries (Tourism)

•Leading corporate planning and strategic growth across a multi-property hospitality and real estate portfolio, supporting regional expansion and operational excellence.
•Developed multi-year budgeting, forecasting, and risk management strategies aligned with business goals.
•Oversaw project pipeline development and feasibility studies for hotel, resort, and mixed-use real estate projects in Bali, Phuket, and Vietnam.
•Directed PMS/POS system integration, guest automation tools, and AI-driven service platforms to enhance operational efficiency.
•Led cross-functional teams to ensure timely, cost-effective delivery while maintaining high standards in service and brand quality.
•Collaborated with ownership and executive teams to align KPIs, optimize cost structures, and drive ROI across multiple assets.

Hotel Operations & POS Implementation Consultant

з 02.2022 по 09.2024 (2 роки 8 місяців)
Andaman Riviera Phuket Hotel – Radisson Individuals, Other countries (Tourism)

•Managed the full hotel pre-opening lifecycle, including project planning, team setup, vendor coordination, and PMS/POS integration.
•Led pre-opening processes, including PMS/POS setup, guest strategies, and operational standardization.
•Monitored construction quality, enforcing compliance with Radisson brand standards and local regulations.
•Designed and executed staff training programs to ensure operational readiness before the grand opening.
•Performed cross-platform testing and quality assurance to validate PMS/POS integrations.
•Boosted guest satisfaction by implementing digital service solutions and optimizing staff performance.

General Manager Operations

з 11.2020 по 12.2021 (1 рік 2 місяці)
Kunduchi Wet 'N' Wild Water Park, Other countries (Tourism)

•Managed park operations, including guest experience, safety, and budgeting.
•Enhanced revenue by implementing digital ticketing and cost management strategies.
•Reduced incidents by 15% through rigorous safety protocol updates and staff training.
•Led a multicultural team to improve guest satisfaction and operational efficiency.

Assistant Operations Manager

з 10.2018 по 11.2020 (2 роки 2 місяці)
Blue Tree Phuket, Other countries (Tourism)

•Led daily operations and staff development during the pre-opening phase and beyond.
•Implemented cost reduction initiatives and service improvement strategies.
•Coordinated large-scale corporate and guest engagement events, driving brand visibility and guest satisfaction.

Освіта

Max Business School

Masters in Digital Marketing & Business, Lviv
Середня спеціальна, з 2025 по 2026 (1 рік)

MAX Business School is a private institution specialized in Digital Marketing and Business.

Les Roches Jin Jiang International Hotel Management College

International Hotel Administration, Шанхай, Китай
Середня спеціальна, з 2012 по 2013 (1 рік)

Післядипломний сертифікат - Міжнародна готельна адміністрація

Національний університет «Львівська політехніка»

Кафедра теоретичної радіотехніки та радіовимірювань, Львів, Україна
Вища, з 1999 по 2003 (4 роки)

Бакалавр наук - кафедра теоретичної радіотехніки та радіовимірювань (TRERM)

Знання і навички

• Leadership & Operations Management
• P&L Management
• Market Launch & Expansion
• Operational management
• Team management
• Pre-Opening
• Strategic planning
• Operational Excellence
• Revenue Optimization
• Budget management
• Cost Control
• KPI Development
• Optimization of business processes
• Quality Assurance
• SOP Development
• Risk management
• PMS/POS Implementation
• CRM Optimization
• Technology Integration
• Confluence
• Asana
• Jir
• Strategic Business Planning
• Vendor & Partner Management
• Cross-Cultural Leadership
• Market Entry Strategy
• Financial Analysis
• Contract Negotiation

Знання мов

• Англійська — просунутий
• Українська — вільно
• Польська — вище середнього

Додаткова інформація

PROFESSIONAL SUMMARY
Hospitality Executive and Corporate Planning Manager with 10+ years of experience driving performance, growth, and innovation across hotels, resorts, theme parks, and real estate assets in Asia and Africa. Blending operational leadership with IT and digital transformation expertise, I lead high-impact projects that optimize service quality, streamline systems, and scale business operations. Proven track record in multi-property pre-openings, budgeting, guest tech solutions, QA, and PMS/POS systems. Well-positioned for senior leadership roles such as GM, COO, or Operations Lead worldwide.