Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7265271/

Досвід роботи

Junior Manual QA Engineer

з 02.2024 по нині (2 роки 6 місяців)
Freelance, Дистанційно (IT)

• Performed manual testing of web applications and websites
• Executed functional, UI, and regression testing
• Identified, documented, and tracked bugs
• Created and updated test cases, checklists, and bug reports
• Reproduced user-reported issues and verified bug fixes
• Collaborated with developers and support teams to improve product quality
• Ensured websites functioned correctly across different browsers and devices

Compliance Agent

з 05.2022 по 11.2023 (1 рік 7 місяців)
Freelance, Дистанційно (Фінанси, банки, страхування)

• Reviewed and verified customer documents and account information
• Ensured compliance with company policies and regulatory requirements
• Conducted data accuracy checks and identified inconsistencies
• Investigated suspicious or incomplete cases and escalated when necessary
• Maintained confidentiality and handled sensitive information responsibly
• Improved processing accuracy and attention to detail in daily operations

Support manager

з 02.2022 по 04.2022 (3 місяці)
WiFi Map, Дистанційно (IT)

• Provided customer support via email and chat
• Resolved client issues and responded to inquiries in a timely manner
• Investigated and reproduced user-reported problems
• Assisted users with platform navigation and technical difficulties
• Maintained high customer satisfaction and effective communication
• Collaborated with internal teams to resolve complex issues

Lead generation manager

з 09.2021 по 05.2022 (9 місяців)
RemotEmployees, Дистанційно (IT)

• Conducted lead generation through email outreach, LinkedIn, and online research
• Identified and qualified potential clients for the sales team
• Managed CRM data and maintained accurate lead information
• Communicated with prospects and scheduled meetings
• Researched target markets and competitors
• Increased the number of qualified leads and improved outreach efficiency

Teacher

з 05.2021 по 09.2021 (5 місяців)
English school "Yes", Черкаси (Освіта, наука)

Teaching English to children through interactive lessons, games, speaking activities, and providing feedback to parents on students’ progress.

Освіта

ЧНУ

ННІ іноземних мов, Черкаси
Вища, з 2017 по 2021 (4 роки)

Знання і навички

• Ініціативність
• Ручне тестування
• Написання bug reports
• Ведення документації
• Складання чеклістів
• Доброзичливість

Знання мов

• Англійська — вище середнього
• Німецька — початковий
• Французька — початковий