Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7516568/

Досвід роботи

Business Analysis Team Lead

з 03.2023 по нині (3 роки 8 місяців)
Nova Digital, Дніпро (IT)

• Lead and mentor a team of five systems analysts supporting nine products
across logistics, customer communication, identity and access management,
and billing domains.
• Coordinate team capacity, priorities, and delivery across approximately 30
initiatives per quarter in collaboration with product and project managers.
• Review business and system requirements, API contracts, integration
specifications, data flows, UML/BPMN models, and solution proposals
prepared by analysts.
• Coordinate solution design with architects, software engineers, QA
engineers, DevOps specialists, product teams, and external system owners.
• Conduct regular one-to-one meetings, performance reviews, and individual
professional development planning.
• Introduce and maintain common standards for requirements documentation,
software estimation, solution analysis, and cross-team dependency
management.
• Support the analysis and design of complex distributed solutions involving
REST APIs, Kafka, Google Cloud Pub/Sub, authentication services,
asynchronous communication, and more than 10 integrated systems.
• Identify integration dependencies, delivery risks, architectural constraints,
and gaps in business requirements before development begins.
• Support products and integrations operating across European markets.
• Designed and introduced an AI-assisted workflow for requirements analysis
and codebase-aware software estimation. Scaled the solution across 53
analysts, reducing the quarterly estimation cycle by 90% - from approximately
10 working days to 1 - and releasing an estimated 3,800 analyst-hours of
organizational capacity per quarter. The solution also reduced dependency on
technical specialists during initial estimation

System Analyst

з 12.2021 по 03.2023 (1 рік 4 місяці)
MustPay, Дніпро (IT)

• Analyzed and designed fintech solutions for digital banking, remote customer
identification, and cross-border payments.

• Contributed to the integration of Neobank with Ukraine’s BankID system,
enabling remote customer identification through verified banking data.
• Analyzed and supported Neobank functionality, including customer
onboarding, account statements, and PLN-denominated payment cards.
• Designed requirements and integration flows for the CordPay cross-border
payment platform in cooperation with TransferGo and Profix.
• Supported multiple international payment scenarios, including card-to-card
transfers, IBAN transfers, and registry-based payments.
• Translated business requirements into functional specifications, integration
requirements, API contracts, system flows, and development tasks.
• Coordinated requirements with business stakeholders, developers, QA
engineers, and external payment service providers throughout the delivery
lifecycle.
• Supported solution implementation, clarified requirements, analyzed edge
cases, validated delivered functionality, and maintained project documentation.
• Mentored team members and participated in performance reviews and
professional development discussions

System Analyst

з 05.2018 по 12.2021 (3 роки 8 місяців)
А-Банк, Дніпро (Фінанси, банки, страхування)

• Analyzed and designed digital banking solutions covering customer
identification, payments, card products, internal operations, and customer
service.
• Contributed to A-Bank’s integration with Ukraine’s BankID system, enabling
remote customer identification through verified banking data.
• Defined requirements for customer identification processes covering both
new and existing bank customers.
• Participated in the development of a pension payment program that enabled
customers to receive pension payments through A-Bank.
• Analyzed requirements for chargeback processing and card transaction
dispute management.
• Contributed to the development of the “Ukrainians Together” partner card
program, including partner identification through card barcodes.

• Participated in the implementation of a new banking settlement system and
related operational processes.
• Defined requirements for My-A-Bank, a mobile solution designed to improve
and accelerate customer service in bank branches.
• Contributed to the development of the Contract Portal, an internal CRM
solution that consolidated customer accounts, agreements, and activity data
for customer support teams.
• Translated business needs into functional requirements, process models,
system flows, integration requirements, and development tasks.
• Collaborated with business stakeholders, developers, QA engineers, and
banking operations teams throughout the full delivery lifecycle

Освіта

ДНУЗТ

Менеджмент, Дніпро
Незакінчена вища, з 2009 по 2012 (3 роки)

ДТЕФК

Економіка підприємства, Дніпро
Середня спеціальна, з 2007 по 2009 (2 роки)

Диплом молодшого спеціаліста

Знання і навички

• Apache Kafka
• Pub/Sub
• FinTech

Знання мов

Англійська — середній