Analikwu

Success.C.Analikwu
Phone number: [відкрити контакти](див. вище в блоці «контактна інформація»)
Address: Vinnytsia, Ukraine
Skype: live:zanzab2k
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Languages: English (Native or bilingual proficiency), Igbo, Ukrainian/Russian
(Limited proficiency)

AREAS OF EXPERTISE PERSONAL STATEMENT
 Customer Service I am a detail oriented, highly organized individual who always work so hard to
 Sales Management reach the top. I am an inborn problem solver with profound ability to multitask,
 Chat Support
centralize, adjust, plan, organize and manage diverse office tasks. Highly
 Email Handling
 Phone Calls Management
intelligent and tech savvy individual who maintains a positive outlook and
 Appointment Scheduling pushes through regardless. I am a skilled sales manager and business personnel
 Financial Reporting and have shown great talent in maximizing profits, ends and results of ventures
 Presentation Making with this thorough mental dexterity and physical resilience. My main goals are
 Meeting Arrangements enriching the employers establishment and bettering their craft.
 Multitasking
 Leadership Skills PREVIOUS WORK EXPERIRNCE
 Presentation And Public OneCall-CUSTOMER CALL SPECIALIST (April 2018-November 2019)
Speaking
My role was understanding and knowing the needs of clients/customers and
recommending better treatment programs for them, which not only benefits
SKILLS
the customers but the company as well. The more help rendered to customers,
 Intuitive conversations
 Marketing strateging and
the more happy they become and the more money made for the company.
product branding DUTIES PERFORMED
 Creative direction and  Sales of websites and application platforms
presentation  Cold calling and emailing of abroad and home based customers
 Smart and confident speaker  Purchase strateging and branding
with good telephone  Lead generation
etiquette  Email broadcasts and scripting
 Pitching and sales of drugs
SKILLS IN COMPUTER
 Proficient inAdobe DevTech-CUSTOMER SUPPORT MANAGER (November 2019-February 2020)
Photoshop/Lightroom and A company engaged in a variety of technology sub-industries including System
Microsoft Office Applications
Software, Application Software, Data Processing and Outsourced Services, IT
(Word, Excel, Outlook and
Powerpoint), Internet,
Consulting and Other Services, Interactive Media and Services and Technology
Emailing and Social Media Hardware.
ACHIEVMENTS/TASKS
PROFESSIONAL PERSONAL  Maintained customers retention rate above the company’s average.
TRAITS  Prepared monthly reports on customer satisfaction
 Punctual and time conscious  Answered service and technical questions related to the issue
 Efficient customer service  Maintained a customer information data base
 Good attention to detail  Received employer of the month 3 times consecutively
 Innovative  Also played a huge role in resolving a recurring complaint by analyzing data
 Cost efficient report and identifying the source of the issue at hand
 Intuitive
 Sales of websites and application platform
SELLECTED The English bug-ONLINE ENGLISH FOR KIDS AND TEENS 8-14 (March 2020-
ACCOMPLISHMENTS August 2020)
 Exceeded company goals by  Student training and tutorship
up-selling the company  English language practice
products
 Preparation for external English examination
 Resolves customer
 I planned, prepared and delivered lessons
complaints by identifying
problems and taking  Taught English online to kids and was able to adjust easily to accommodate
appropriate corrective the age difference and still maintain the students concentration level
actions. Resulted in 50%  I helped reading skills in group sessions by observing them individually and
increase in department’s paying close attention to the students that needed extra help
efficiency  I checked and assessed their assignments for improvement and where
 Demonstrated professional lacking, provided extra guidance
etiquette and manners when  My trial lessons with the new students helped increase the students
interfacing with customers registration by 85%
which resulted in 30%
improved feedback of
Insurance Supermarket Inc-CUSTOMER CALL SPECIALIST (August 2020-
customers
September 2021)
EDUCATION  Sales of insurance for health, life and mortgage
 Doctor of Medicine (MD)  Maintained customers retention rate above the company’s average
National Pirogov Medical  Prepared monthly reports on customer satisfaction
University Vinnytsia, Ukraine  Lead generation and cold calling and emailing of customers
(September 2016-June2022)
My role was understanding the needs and position of the clients and
 Medical Student Intern (June recommending the best plan and program that suits their current income and
2017-August 2017, June situation perfectly. Explaining and elaborating more on why the plan is best for
2018-August 2018, June them and as well answering and giving the clients all the necessary information
2019-August 2019, June
that they needed or wants to know about
2020-August 2020, June
2021-August 2021)
1. Assisted with patient ADDITIONAL
diagnosing and treatment  Freelance Ghost Book/Article Writer and book editor
2. Assisted and observed  Crytocurrency developer and Investment/trading crytocurrency analyst
surgeries  Social media manager
3. Assisted with collecting  Creative skills in art and content media creation
and organizing patients data
REFERENCES
 O level examination
Available upon request
completed (WAEC-2015)

 SAT (2015)

 High School Diploma: Federal
Government College Nise,
Nigeria (September 2012-
July 2015)

Currently{All education in English
Language}