Анастасія

Anastasiia Dudnyk
Marketing Specialist
Qualified journalist with experience in internet marketing, creative person
with managing and coordination skills.

Professional Experience

Polish fintech startup Flexee| Performance Specialist
08.2022 – Present Warszaw, Poland (remotely)
My Contact Key responsibilities:
User and customer support
Analysis of the application user requirements and prepare reports
[відкрити контакти](див. вище в блоці «контактна інформація») Creating posts and graphics for the firm's social networks (Instagram,
Facebook, Linkedin)
[відкрити контакти](див. вище в блоці «контактна інформація») Creating and maintaining knowledge base articles and support
documentation.
Ukraine, Odesa Cooperation and collaboration with IT team, marketing team, sales team
Resolve debt collection issues, as well as provide timely resolutions to
anastasiia-dudnyk customers
Monitor customer payments and take collection actions in case of delays or
arrears
Hard Skill Creation of debt collection documentation

MS Office
UNHCR | Registration Associate
Figma, Canva 03.2022 – 08.2022 Warszaw, Poland
Media monitoring tools like Newspoint, Key responsibilities:
Sentione, Press Service Conduct registration interviews in accordance with local SOPs and
Copywriting and text translation registration standards
Basic knowledge of HTML, CSS Collection of personal and biometric data
CRM Software Proficiency: Trello, HubSpot, Correspondence management
Notion Interpretation and translation (English, Polish, Russian, Ukrainian)
Filing complaints and requests for financial assistance
Infoline voiceover
Soft Skill Helping the team leader to organise work
Referral of cases to other UN departments and implementing partners.
Communication
Multi-tasking
Empathy FFW COMMUNICATION | Buzz marketing specialist
Creativity and aesthetic vision 03.2019 – 12.2021 Warszaw, Poland
Openness to criticism Key responsibilities:
Responsibility Media monitoring reports (summary of the most important topics — publisher
content, social media, forums)
Media monitoring and also sent morning radars summarizing all client
Education Background mentions directly to our clients
Analysis of the image in the network
University of social sciences Copywriting
Bachelor of Journalism and social Moderating posts, raitings and comments on sites that directly affect our
communication clients' image
10/2016 - 10/2020 Warsaw, Poland

Odessa College of economics, law, hotel
and restaurant business
Junior specialist in law
Personal projects and volunteer
09/2012 - 08/2016, Odessa, Ukraine
10.2021 – JAMAIS VU.WARSAW - organization of events (co-founder)
02.2022

Languages 12.2019 - INTERNET RADIO "IMIRADIO" - Journalist and presenter
08.2020

Ukrainian - Native
Russian - Native
English - Upper-Intermediate
Polish - Advanced