Oksana

Oksana Sydorenko
Cherkasy, Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Objectives
To look for position where I can use my education and various working
experience to continue developing my career.

Education
Bachelor’s degree
Bogdan Khmelnytskyi National University (2010-2015)

Work Experience
SDR
Brightest Minds (2021)
• Promoting and marketing business through extensive and
persistent emails and communication to prospective clients
• Providing in depth information to Sales team to enable the most
qualified and productive demos
• Meet or exceed assigned quota of a minimum 100 emails per day
• Working together with a Sales Director to support the acquisition
of the new accounts in the region
• Maintaining all contacts and recording all progress in Salesforce
  Резюме: RePack by SPecialiST

Content Moderator
SUP (2020 – 2021)
• Review content to determine community guidelines are met while
upholding a high standard of accuracy and quality
• Participate in frequent refresher training to always implement
correct policies
• Comply with the performance indicators or parameters defined by
the specific client's operation
• Review, classify and / or eliminate highly sensitive content,
uploaded by users, according to the parameters defined by the
client
• Investigate and resolve complex issues regarding content within
agreed-upon turnaround times and standards of quality
• Comply with corporate confidentiality policies and the proper
handling of customer information to guarantee the security of the
information
• Participate in continuous training programs established by the
company for optimal development in the role
• Comply with all the orders, instructions, procedures related and
complementary to the role

Reception Manager
Rixos (2016 – 2020)
• To greet clients and visitors and ensure that all reception staff
maintain the desired level of client service
• To ensure that records of the arrival of clients and the issue of
passes are completed in a timely and professional manner
• To monitor and provide statistical information of the types and
categories of people visiting the office and usage of the adjacent
conference rooms, providing such information to management on
request
• To ensure that notification of any person(s) being visited are
informed of arrival of visitor in a timely manner and kept
informed as and when required
• To ensure that service levels are maintained to the highest degree
and particular attention is paid to client care to ensure that all
visitors receive the highest quality of service and attention

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 Резюме: RePack by SPecialiST

• To take full ownership of the reception and all associated areas,
making sure that they are kept in the best possible order at all
times, liaising with cleaners, facilities, security and other
departments as deemed necessary
• To ensure that appropriate records are kept of the departure of
visitors on the computerized logging system
• To ensure that all reception staff are trained and are fully
conversant with all aspects of the software

Skills
• Fluent English, Ukrainian, Russian
• Ability to follow-through and react quickly to situations
• Software Troubleshooting & Problem Solving
• Communication & Interpersonal Skills

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