Анастасия

Anastasiia Hladkovska
83-D, apt. 14, Y. Illienko str., Kyiv, 04119, Ukraine / relocated to Poland
[відкрити контакти](див. вище в блоці «контактна інформація») :: [відкрити контакти](див. вище в блоці «контактна інформація»)
Nationality: Ukrainian :: Gender: Female :: Birth date: 01.04.1998

Work history
Sales Manager, Sales department, ProfITsoft, LTD, Wroclaw
Feb/2023 till present time
· Market research and price monitoring
· Drawing up a sales strategy, content plan and advertising activities planning
· Planning sales volumes for future periods
· Clients searching and filling the cold calls database, CRM-system (Customer Relationship
Management), communication with customers
· Regular reporting on meetings with clients, daily reports on the number of calls
· Preparation of presentation and handout materials, etc.
· Preparation of commercial offers and presentations, conducting initial negotiations
· Contracts drafting, ensuring contractual workflow with customers
· Preparation of primary supporting documentation
· Ensuring the timely delivery of goods and orders implementation
· Providing of claims-related activities
· Compilation and analyzing information, submitting regular updates, inputs, feedback on needs and
gaps
· Providing regular management and statistical reporting on achieved results
· Regular reporting on the degree of customer satisfaction with the goods or services for managers
· Preparation of proposals for managers on the product line change and improve the services provided
· Participation in exhibitions, forums
· Undertaking of regular and ad hoc duty travels
· Performing other work-related duties and responsibilities assigned by the supervisor

Marketing Manager, Marketing department, Epicentr K, LLC, Kyiv
May/2021 to February/2023
· Market research and price monitoring
· Drawing up a sales strategy, content plan and advertising activities planning
· Planning sales volumes for future periods
· Clients searching and filling the cold calls database, CRM-system (Customer Relationship
Management), communication with customers
· Regular reporting on meetings with clients, daily reports on the number of calls
· Preparation of presentation and handout materials, etc.
· Preparation of commercial offers and presentations, conducting initial negotiations
· Contracts drafting, ensuring contractual workflow with customers
· Preparation of primary supporting documentation
· Liaison with finance, logistic, procurement, technical and other departments on orders
implementation
· Ensuring the timely delivery of goods and orders implementation
· Providing of claims-related activities
· Compilation and analyzing information, submitting regular updates, inputs, feedback on needs and
gaps
· Providing regular management and statistical reporting on achieved results
· Regular reporting on the degree of customer satisfaction with the goods or services for managers
· Preparation of proposals for managers on the product line change and improve the services provided
· Participation in exhibitions, forums
· Undertaking of regular and ad hoc duty travels
· Performing other work-related duties and responsibilities assigned by the supervisor

Sales Manager, Sales Department, Groupe SEB Ukraine, Kyiv
Sep/2019 to May/2021
· Providing direct sales
· Pre-sale preparation of goods, design of showcases and stands
· Presentation of goods or services to a client
· Communication with the client (presentation and sale of goods)
· Providing customer support service and presentation and advertising to clients of goods or services
· Price monitoring
· Providing regular management and statistical reporting on achieved results
· Tracking stock balance, participation in the inventory
· Participation in exhibitions, forums.

Sales Manager, Sales Department, Philips Ukraine, Kyiv
Jul/2018 to Aug/2019
· Providing direct sales
· Pre-sale preparation of goods, design of showcases and stands
· Presentation of goods or services to a client
· Communication with the client (presentation and sale of goods)
· Providing customer support service and presentation and advertising to clients of goods or services
· Price monitoring
· Providing regular management and statistical reporting on achieved results
· Tracking stock balance, participation in the inventory
· Participation in exhibitions, forums.

Education
· 2019 – 2020
Kyiv State university of infrastructure and technologies
Master’s degree in the field of Foreign Economic Activities
Specialization: Management of Foreign Economic Activities
· 2015 - 2019
Kyiv State university of infrastructure and technologies
Bachelor’s degree in the field of enterprise management
Specialization: Enterprise Management

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Specialized trainings
· Course «Complete Digital Marketing» (Aug /2019 – Mar /2020)
Provided by Genius Marketing, Ukraine
· Course «Complete Target in Marketing» (Apr - Jul / 2021)
Provided by PopCorn Education, Ukraine

· Course «FullStack Developer» (Jul / 2022 - Jan / 2023)
Provided by GOIT, Poland

Skills
· Responsible, accurate,
· Self-motivated with a positive and professional approach to management
· Problem solving, time management
· Emotional intelligence, a wide degree of creativity, latitude, collaboration, adaptability, flexible
· Confident communicator and presenter, verbal and written communication
· Computer and Internet literate
· Ability to work efficiently both individually and in a team

Additional skills
Advanced user of the following software
· MS Office Suite (Word, Excel, Outlook, PowerPoint)
· Adobe Application Suite for Graphic design (Photoshop, Illustrator)
· 1C (Electronic work-flow systems)
· Notion (Task and project management)
· Marketing research and SMM marketing
· Movie maker (Video creation - shooting, framing, writing, editing)
· Google Forms (Applications for data collection and compilation of online surveys)

Languages
· Ukrainian, Russian - native
· English –Intermediate
· Chinese – basic

· Polish - Intermediate

Interests
· Traveling; Reading

References
· Available upon request

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