Контактна інформація

Шукач вказав телефон , ел. пошту, Facebook та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/8401393/

Досвід роботи

Virtual Assistant

з 01.2023 по нині (3 роки)
J D Consulting, Canada (Consulting, accounting and auditing)

Client Relationship Management, Document Management and Analysis, Schedule and Meeting Management, 24/7 Support.

Virtual Assistant

з 01.2023 по нині (3 роки)
J D Consulting, Remote (IT)

Client Relationship Management, Document Management and Analysis, Schedule and Meeting Management, 24/7 Support.

Customer Support Agent.

з 03.2022 по 03.2023 (1 рік)
ARCE Contact Center, Remote (Telecommunications and networking)

As a remote customer support agent with ARCE, I was charged with the primary responsibility of carefully understanding our client's general experience, resolving customer queries, recommending solutions, and guiding product users on Features & functionalities. Thus providing them with prompt, personalized, precise, and well-detailed solutions and answers to any of their request, in line with the company's policy.
Hence, maintaining building and maintaining a positive relationship between the organization and its clients.

Call center operator

з 05.2021 по 11.2021 (7 місяців)
Online Canadian Pharmacy, Canada (Medicine, pharmacy)

In this role, I was primarily responsible for thoroughly understanding our client's overall experience, making both cold and warm calls to the company's clients and prospects, and informing them about available offers, discounts, services, and bonuses.
Thus, encouraging and convincing them to patronize our services.

Освіта

University of Abuja, Nigeria.

Sociology, Abuja
Вища, з 2018 по 2022 (4 роки)

Знання і навички

• Technical support
• Administrative Assistance
• Proofreading and Content Edit
• Ability to work in multitasking mode
• Virtual Assistance
• Receiving incoming calls
• Zendesk
• Copywriting
• MS Office

Знання мов

Англійська — просунутий

Додаткова інформація

I am a hard working individual with effective communication skills diligence to work and a good Team player .
I'm also capable of multitasking and have a good interpersonal skills.