Павел

Rebar Pavlo
Pushkin Street, 2G
Kivertsi, Ukraine, 45200
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Skills
- Confident PC user(MC Word, MC Excel, Internet, E-Mail, Messangers, Omnidesk, Zendesk,
SoftSwiss backend, ServiceNow backend, Mobility Carrier Portals);
- Languages: Ukrainian - fluent, Russian - fluent, English - advanced, Japanese - elementary;
- Personal qualities: sociability, punctuality, responsibility, empathy, quick learner, optimistic.

Experience
July 2020 – September 2021
SupportLab, Lutsk – support manager
● Working directly with English speaking clients via Live-Chat and email tickets;
● Diagnosis of any technical and other problems that the client has faced; ● Consulting
clients with any relevant information.

October 2021 – May 2022
BrightFin, USA – senior operations engineer
● Working directly with English speaking clients via tickets and Microsoft Teams;
● Managing clients orders;

● Promoting service plans offers;

● Upgrading information and fixing data via backend and Carrier Portal;

● Cooperating and leading subordinates.

April 2022 – PRESENT
KubayDesign, Lutsk – sales manager
● Working directly with English speaking clients via phone call;
● Promoting and selling automotive products.
Education
September 2018 - PRESENT
Lutsk National Technical University, Lutsk – Bachelor
Currently on the 4th year of studying Applied Linguistics. Trialed to be an exchange student for Tomas
Bata University in Zlín, Czech Republic and passed.

Additional information
Studying Japanese language and culture by myself, currently on an elementary level. Have a driver's
license. Multidimensional range of interests. Used to a positive approach.