Shukran

Shukran Garayev
ITsupport specialist
I am able to handle multiple tasks on a daily basis. Always energetic
and eager to learn new skills. I am an enthusiastic, self-motivated,
responsible and hard working one. That's why able to work well both in a
team environment as well as using own initiative. I am flexible, reliable
and possess excellent time keeping skills. I keep track of all the IT-
related issues in the organization.

Contact
[відкрити контакти](див. вище в блоці «контактна інформація») (whatsapp) Education
[відкрити контакти](див. вище в блоці «контактна інформація») 2014 - 2018 | Bachelor
Current location - Azerbaijan, Baku
Mingachevir State University
Faculty of Information technologies
Languages
Speciality in Computer science

English – Advanced
2018 - 2020 | Master
Azerbaijani – Native
National Research University ITMO
Turkish – Fluent
Faculty of Software Engineering and Computer
Russian – Fluent
science

Skills Specialty in Software Engineering

Windows 7 / 8 / 8.1 / 10 / 11,
Work Experience
04/2021 - currently | IT support specialist
Windows Server administration
MLSPP, State Employment Agency
Active Directory, DNS, DHCP, NAT,
OSI model, TCP/IP, LAN/VLAN, WLAN, Providing IT support, troubleshooting and system
OSPF operations services to more than 100 end users;

Cisco technologies (switches, Installs, configures and maintains computer
routers, servers and etc.) / Cisco networks of various levels;
Packet Tracer Responsible for the stable and continuous operation
of the IT infrastructure;
Network, Software, Hardware
troubleshooting / installation / Participation in the solution of IT infrastructure in
configuration the department;

Monitoring and improving network Monitoring, inventory, responsibility for the safety of

performance user computers;
Planning for future network growth Install operating systems on end-user computers;
Install anti-virus software on users' computers and
Printer installation / setup, driver
issues provide automatic updates;
Management of DNS-connected Ensure that users’ computers are connected to a
computers local or Internet network, as needed;
Microsoft Office Products Participate in the connection of users’ computers to
Experience with software: Jira,
the DNS for administrative management;
Helpdesk, Dameware
Installation and maintenance of printers;
Git
Train users to work with new computer hardware or
Web scripts (JS)
software
Communication skills
Design networks with virtual programs and run for
Project management
Ability to learn quickly initial check;