Поліна

Polina Komissarova
Head of sales, sales manager.

About me
Over 7 years in sales and service. From a beginner who didn't know what Binotel and
CRM were to a top manager and head of the sales department.

I love learning new information, sharing my knowledge with others.

Also I really like clarity, order, and I like that a sales expert can lay out all the tasks,
difficulties, challenges and make everything works efficiently and with a high level of
satisfaction from the process.

Tools Contacts
1C Microsoft Office Binotel Telegram: @PolinaKom
CRM Excel Figma Email: [відкрити контакти](див. вище в блоці «контактна інформація»)

Languages Education
Ukrainian: Native State higher educational institution

English: Upper-Intermediate “Prydniprovska State Academy of Civil Engineering

and Architecture”: (Sep’12 - June’16)

Qualification: Bachelor`s degree, Construction,

Soft skills technical specialist (in construction field).

High Honors Diploma
Good communication skills.
Designly school: UX/UI Design (Mar’22 - Jun’22)
Attention to details.
S elf-education: Always
High level of self-organization.
Ability to prioritise tasks, manage time, communicate
progress and meet deadlines.
Expirience
Self-starter, able to learn new tools quickly and work
H ead of the Educational Courses Sales Department

in a fast moving environment. (Nov’24 - present)

Constant development and improvement. Educational Courses Sales Manager (Apr’21 - Nov’24)
Highly developed empathy. Managing a team of up to 5 people.
Creativity and sense of beauty. Successful implementation of new scripts and sales
U niversality (worked in different areas, so I understand
methodologies.
how to close the pains and needs of the client
Control and reporting on key KPI indicators.
in the most profitable way for the business).
Effective work with CRM.

H ard skills D evelopment and adjustment of scripts.
Adaptation and training of new employees (sometimes partially
Knowledge of the stages of sales with the ability to vary for other departments (such as customer service and others)).
them depending on the situation. Analysis of leads and communication with marketers regarding
Сonfident user of CRM
their quality.
(with perfect management of each lead). Holding daily meetings to set tasks, monitor plan implementation
Completion of the sales plan
and timely adjust conflict situations.
(under good conditions with over-fulfillment). Acquired the ability to process the most complex ob jections and
Finding the best way to solve client and business problems. find an approach to different clients.
Confident in presenting and communicating ideas
Sales and customer service manager in the beauty industry

to the wider team and clients. (Makalendra Beauty Products) (Jul’20 - Mar’21)

The ability to find a common language with people.
Consultation and selection of funds for the best solution of the
Customer breafing, target audience identification, client's request.
competitor analysis to achieve the best results.
W holesale and retail distribution of products.
Experience in UX/UI Design.
Keeping records.
ork with 1C, Binotel.
I nterests W

Maintaining a stylish and friendly atmosphere in the showroom.
Psychology Handcrafts Cooking
Finding the best options to solve each client's problems.
Fitness and G YM D rawing Reading
Search for new customers.

Beauty products consultant (Estee Lauder)

Customer consultation and presentation.
Product selection for solution the client `s problems.
Improvement of targets.
Mentoring the client.
Ability to find an approach to any client.