Anna

Dmytruk Anna
HR / Talent Operations Specialist
Rivne, Ukraine
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Professional Summary
HR / Talent Operations Specialist with 5+ years of experience in IT companies, supporting recruitment
operations, HR administration, and people data processes. Experienced in CV screening, candidate flow
coordination, HR system updates (Workday), and employee support within structured corporate
environments. Detail-oriented, organised, and process-focused professional committed to accuracy,
confidentiality, and smooth operational workflows.

Key Skills
• Recruitment operations & CV screening
• Candidate flow coordination with recruiters
• HR administration & HRIS updates (Workday)
• Employee requests processing & HR support
• Data accuracy, organisation, and compliance
• Stakeholder communication & coordination
• Project/task management tools (Asana)
• AI tools (completed AI-related professional trainings)

Professional Experience

SoftServe — Middle Talent Operations Specialist

2024 – 2026 - Screen and review incoming CVs and applications for open positions. - Assess candidate
qualification according to defined requirements and transfer relevant candidates to recruiters. - Maintain
candidate data accuracy and update application statuses in internal systems. - Coordinate with recruiters
regarding application priorities and hiring pipeline flow.

SoftServe — HR Specialist (Learning & Development)

2022 – 2024 - Processed employee requests and maintained HR data in Workday. - Coordinated mentorship
requests and formalisation in HR systems. - Supported employees with HR-related administrative queries.

SoftServe — Junior Talent Sourcer

2021 – 2022 - Sourced and screened candidates using multiple channels. - Conducted initial candidate
outreach and qualification checks. - Collaborated with recruiters to support hiring processes.

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Earlier Experience

Accounting & Administrative Roles (2009 – 2017)
Payroll support, reconciliations, reporting, and compliance in private and public organisations.

Education
Ternopil National Economic University
Specialist Degree in Finance — 2011

Languages
• Ukrainian — Native
• English — Intermediate (B1), actively improving proficiency

Personal Strengths
Highly organised, responsible, detail-oriented, collaborative, and motivated to grow in HR / Talent
Operations.

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