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Досвід роботи

TeamLead Network Control Tower

з 08.2021 по 02.2024 (2 роки 6 місяців)
Zooplus AG, Wroclaw (Роздрібна торгівля)

•Set up Network Control Tower as operational structure of SCM Department to monitor parcel journey, balance network and improve operations process on parcel and truck level, systemise and atomize process flow.
•Built, formalised and improved System of Operations Processes with over 10 advanced and basics SCM operations processes, including weekly truck planning and daily adjustment, daily Network monitoring and balancing on parcels and trucks levels, alerting and reporting system, connecting and co-ordinating stakeholders in their daily collaboration and decision making, supervising and maintenance master data and connected IT tools.
•Organized work inside Team with complex focus on: workload balance, synergy of Team Members strength, qualification, background, hard and soft skills, ensuring opportunities for Team Members grow and individual development, Team and Company goals matching and synchronisation in win-win strategy, keeping focus on long-term business development perspective, secure flexibility of Operations for potential changes, innovations and business transformations
•Created and Developed Shift Schedule Model to monitor Network on different levels during non-business hours, weekends and holidays to make adjustments, minimise number of incidents and meet lead time
•Innovated Ticketing System in collaboration with Fulfilments to improve incident management, standardise and systemise communication, add more visibility and have essential tool for network operations improvements and analytics.
•Improve and systemise Network Communication in daily operations to minimise workload, optimise manpower, increase visibility and accuracy of data and information exchange
•Created and implemented Education program for New Joiners and People Development to ensure high level competency and complexity of qualification, knowledge and skills in all relevant areas - Fulfilment, Transportation & Delivery, Supply Chain Management & Planning, connected Data Maintenance and IT Tools.
•Implemented individual coaching and mentoring sessions to guide and lead each Team Member in his/her personal and professional grow, improvements and development, support in mental health and life-work balance to increase efficiency, productivity, level of happiness and self-motivation.
•Built qualified and professional Team with high level of motivation, teamwork and team spirit, uniting young adults of Z-Generation in multicultural environment

Chief of Operations

з 03.2017 по 07.2021 (4 роки 4 місяці)
PROLOG UKRAINE, Київ (Транспорт, логістика)

•Set Up collaboration and relationship with strategic partner C.H. Robinson on Operations and Business Development levels
•Defined business strategies and development plan with CH Robinson, transformed company business processes into CH Robinson business needs and business development strategies
•Transformed company management and implemented departments re-organization to meet CH Robinson corporate policy
•Innovated and improved operations processes to fit CH Robinson requirements and business needs
•Developed CH Robison target and global clients in Ukraine
•Developed and implemented system of people hiring, evaluation and career grow
•Initiated and implemented individual coaching sessions for people development and grow
•Initiated and implemented environment culture to increase teamspirit, support mental health and wellness, develop diversity and inclusion

Country Manager

з 09.2008 по 02.2017 (8 років 5 місяців)
UTi UKRAINE, Київ (Транспорт, логістика)

•Set up and managed Branch in Ukraine with 2 offices (Kiev City and Boryspol Airport ) at all levels: operations, administration, corporate, finance and accounting
•Developed and executed company’s business strategies, ensure company policies and legal guidelines
•Built trust relationships with shareholders, business partners and authorities, be company representative in all freight forwarding and business activities, with local and international partners, clients, suppliers
•Developed and implemented Business Process Management for all company operations (air/road/ocean) based on UTI and Global Freight Forwarding requirements and standards
•Set up and developed air/ocean/road freight forwarding services and solutions.
•Secured safety and business growing environment for UTI Global Business and Key Accounts, developed Key Account and Project Management. Support business development of UTI Worldwide in Ukraine in High-Tech, Fashion & Apparel, Medicine and Project Logistics
•Developed and implemented business analytics and system of corporate reporting lines at all levels of company execution: operations, administration, corporate, finance and accounting
•Developed corporate management and policies, built and ensured teamwork and corporate environment in company and in business relationship with clients and stakeholders
•Built, implemented and developed People Management in hiring, teambuilding, team growing and development aspects.

Освіта

Національний Авіаційний Університет

Організація перевезень, Київ
Вища, з 2000 по 2005 (5 років)