Катерина

PERSONAL INFORMATION

EDUCATION

Ternopil National Economic University, Ternopil, UA
Major: Faculty of Accounting and Audit 2014-2018

General education at school №9, Ternopil, UA2003-2014

EXPERIENCE

Logistics company “Flexx Freight”, Ternopil, Ukraine
October 2022-October 2023
Dispatcher
• Maintain regular communication with drivers, carriers, and customers to provide updates on delivery status and any delays or issues.
• Determine the most efficient routes for deliveries and shipments to minimize transportation costs and delivery times.
• Handle unexpected issues such as traffic congestion, breakdowns, or customer complaints.
• Train new team members.

Hotel, tennis club “Masters Club” and restaurant “Vognem & Nozhem”, Ternopil ,Ukraine
September 2020-August 2022
Head manager
• Prepare and manage budgets, allocate resources efficiently, and ensure the organization operates within its financial constraints.
• Provide leadership and direction to staff members, ensuring they understand their roles and responsibilities.
• Encourage innovation and continuous improvement within the organization.

Travel agency “Fantastic travel” Ternopil ,Ukraine
June 2019- March 2020
Travel agent
• Conduct research on destinations, accommodations, transportation options, and activities.
• Reserve flights, hotels, rental cars, cruises, and other travel services on behalf of clients.
• Assist clients with visa applications, passports, and other required travel documents.

Hotel “Letoonia Golf Resort”, Belek,Turkey
July 2018-November 2018
Entertainment animator
• Communication and perform duties and activities on my own and as part of a team.
• Simultaneous translation at events/activities.
• Worked as part of a team providing sports and social events as well as games and shows.

Tobacco company “Philip Morris International”, Ternopil, Ukraine
October 2017-February2018
Hostess
• Worked with people in public places, parties, at restaurants.
• Solved problems in critical situations.
• Participated in Hostess academy “I transform” (Kyiv 2017).

Tobacco company “British American Tobacco”, Ternopil, Ukraine
September 2016-September 2017
Tobacco consultant
• Communication with different types of people.
• Used acting skills.
• Participated in a different trainings.

VOLUNTEER EXPERIENCE

Project "Let's put Alcala Del Valle on the map", Spain, Alcala Del Valle
Organization “De Amicitia”
August2016- September2016
• Promotional video of the town in several languages.
• Translated information on tourist resources the location into different languages.
• Made a local tourist brochure and recipes in several languages.
• Created Instagram page and fill up with media content and information about town

Project "Make it blue", Italy, Minori
Erasmus+ program by YAP – Youth Action for Peace
August2017- September2017
• Worked together with local volunteers from the civil service and they gave their contribution to the achievement of the objectives.
• Was protagonists in the communication activities and sent an important message in favor of the environment.
• Was engaged in the organization of activities for children aimed to raise awareness about the protection of the sea side and the environment as a whole.

PERSONAL QUALITIES

• Creative and easy-going
• Excellent leadership
• Communication skills
• Responsible
• Hardworking
• Able to follow instructions

HOBBIES AND SPORTS

• Hobbies: travel, swimming, reading, cultures, bike riding, tennis.
• Sports: Swimming, fitness.
ADDITIONAL SKILLS

• Upper intermediate English.