Oleksandr

CAREER PROFILE

Oleksandr Otava, 32 y.o. IT Experience about 14 years, mostly as L1-L3 Support Engineer,
DevOps Engineer and also worked as Team Lead of Service desk department.

EXPERIENCES Oleksandr
DevOps Engineer January, 2024 - January, 2025 Otava
Study.ua
DevOps | Cloud
Technologies: Amazon Web Services (Certified x2), Kubernetes, Helm, Ansible, Jenkins, Engineer
Postgresql, Git (Github, Gitlab, Bitbucket), Bitbucket CI\CD, Docker (Docker compose),
Terraform, Prometheus, Grafana, MYSQL

[відкрити контакти](див. вище в блоці «контактна інформація»)
AWS Cloud Infrastructure:

Oleksandr Otava
Engineered scalable and resilient AWS infrastructure for applications, leveraging services such
as EC2, S3, RDS, EKS, Cloudfront, Route53 etc. S8mething

Database Management:

Administered MYSQL DB, optimizing performance and ensuring data integrity for diverse
projects. Implemented robust backup and recovery strategies to safeguard critical data. CERTIFICATION

AWS Certified Solutions
Infrastructure as Code (IaC) with Terraform:
Architect - Associate

Established and maintained infrastructure components as code using Terraform, ensuring AWS Certified SysOps
consistent deployments and facilitating scalability. Applied IaC best practices to streamline the Administrator - Associate
provisioning of resources for diverse projects.

Container Orchestration with Kubernetes:
LANGUAGES
Orchestrated containerized applications with Kubernetes (EKS), enabling seamless deployment,
English (B1)
scaling, and management.
Russian (Native)
Cross-functional Collaboration:
Ukrainian (Native)

Collaborated closely with development, QA, and operations teams to ensure smooth project
delivery. Provided technical expertise and support to resolve challenges and optimize workflows.

DevOps Engineer September, 2023 - November, 2023
Dedicatted

Technologies: Amazon Web Services (Certified x2), Kubernetes, Helm, Ansible, Jenkins,
Postgresql, Git (Github, Gitlab, Bitbucket), Bitbucket CI\CD, Docker (Docker compose),
Terraform, Prometheus, Grafana, Python, Bash, ASP.NET, Microsoft SQL

AWS Cloud Infrastructure:

Engineered scalable and resilient AWS infrastructure for ASP.NET applications, leveraging
services such as EC2, S3, RDS etc.

Database Management:

Administered Microsoft SQL and PostgreSQL databases, optimizing performance and ensuring
data integrity for diverse projects. Implemented robust backup and recovery strategies to
safeguard critical data.

Infrastructure as Code (IaC) with Terraform:

Established and maintained infrastructure components as code using Terraform, ensuring
consistent deployments and facilitating scalability. Applied IaC best practices to streamline the
provisioning of resources for diverse projects.

Container Orchestration with Kubernetes:

Orchestrated containerized ASP.NET applications with Kubernetes, enabling seamless
deployment, scaling, and management.

ASP.NET Web Development:

Developed and maintained ASP.NET web applications, сollaborated with frontend and backend
developers

DevOps Engineer October, 2022 - September, 2023
Sk-telemed GmbH

Technologies: Amazon Web Services (Certified x2), Kubernetes, Helm, Ansible, Jenkins,
Postgresql, Git (Github, Gitlab, Bitbucket), Bitbucket CI\CD, Docker (Docker compose),
Terraform, Terragrunt, Prometheus, Grafana, Python, Bash

AWS Cloud Infrastructure:

Architected and deployed scalable and secure AWS-based infrastructure to support healthcare
applications, leveraging services such as EC2, S3, RDS, EKS etc. Implemented best practices
for high availability, disaster recovery, and cost optimization, ensuring the reliability of critical
healthcare systems.

Infrastructure as Code (IaC) with Terraform:

Spearheaded the adoption of Terraform to define, version, and automate the provisioning of
infrastructure components. Established IaC principles to create reproducible and consistent
environments, facilitating efficient management and scaling of healthcare applications.

Kubernetes:

Implemented and managed Kubernetes clusters for container orchestration, enabling the
seamless deployment and scaling of healthcare applications. Collaborated closely with
development teams to containerize applications, fostering a microservices architecture for
improved scalability and agility. Transfer microservices from docker-compose to EKS.

CI/CD:

Automated build, test, and deployment processes, accelerating the release cycle and enhancing
collaboration between development and operations teams.

PostgreSQL Database Management(RDS,Docker):

Administered PostgreSQL databases, ensuring optimal performance, reliability, and data integrity
for healthcare systems. Implemented backup and recovery strategies to safeguard critical
healthcare data, adhering to industry standards and compliance requirements.

Cross-functional Collaboration:

Collaborated closely with development, QA, and operations teams to ensure smooth project
delivery. Provided technical expertise and support to resolve challenges and optimize workflows.

DevOps Engineer May, 2022 - October, 2022
Freelance

Technologies: Amazon Web Services (Certified x2), Microsoft Azure, DigitalOcean, Kubernetes,
Helm, Ansible, Jenkins, Git (Github, Gitlab) Docker (Docker compose), Terraform, Python, Bash

AWS Cloud Infrastructure:

Orchestrated the setup and configuration of AWS-based infrastructures tailored to the specific
needs of clients projects such as databases, web-sites etc.

Employed AWS services, including EC2, S3, ECS, ECR etc. to create resilient for web
applications.

Infrastructure as Code (IaC) with Terraform/Cloudformation:

Spearheaded the adoption of Terraform and Cloudformation to define, version, and automate the
provisioning of infrastructure components.

Database Deployment and Management:

Implemented and managed databases, with a focus on optimizing performance and ensuring
data integrity.

Leveraged AWS RDS for managed database services and Docker for encapsulating database
instances, providing flexibility and scalability.

Client Collaboration:

Collaborated closely with clients to gather project requirements, offer technical insights, and align
solutions with their business objectives.

Containerization with Docker/Docker-compose:

Spearheaded the adoption of Docker for containerization, allowing for consistent deployment
across various environments.

Utilized docker-compose for orchestrating multi-container Docker applications, simplifying the
deployment and management of interconnected services.

L2 Support Engineer November, 2021 - April, 2022
IT-Step Academy

Software support:

MS Office 365, Teamviewer, OpenVPN, Internal services (CRM, Analytics systems etc.), Video
surveillance systems (Hikvision), Atlassian Jira, Applications System Monitoring, Performance
monitoring, Zabbix

L2/L3 Support Engineer / Service Desk Team Lead February, 2017 - November, 2021
Biosphere Corporation

Hardware and software support:

Windows, MacOS, Linux Ubuntu PCs and laptops, Networks and Wi-fi (Lan, Routers, Spots),
Android, iOS, iPadOS, Windows Phone tablets and smartphones, Thin clients (HP, Dell), VoIP
Systems (Grandstream, Cisco), TVs, projectors, video conference hardware (Zoom Rooms,
Cisco Tandberg),

Software support:

MFP, printers, scanners support (HP, Canon, Epson, Brother, Kyocera, Zebra), Microsoft
Exchange, Microsoft Active Directory, MS Office 2007-2019, Office 365, Zabbix, Teamviewer,
Anydesk, 1C, Atlassian ServiceDesk, VMware VMs, Abbyy lingvo, Adobe Photoshop, Illustrator,
Acronis, Cobian backups, Me-doc, VPN Fortigate, Cisco Anyconnect, Zoom, Bankings software

Other:

Applications System Monitoring, Performance monitoring, Business trips to remote offices, 24x7
user support

L1/L2 Support Engineer July, 2014 - November, 2016
TRIO ltd.

Hardware and software support:

Windows, MacOS, Linux Ubuntu PCs and laptops, Android, iOS, Windows Phone tablets and
smartphones, Video surveillance systems (Hikvision, Dahua), VoIP Systems (Grandstream),
MFP, printers, scanners support (HP, Canon, Epson), Networks and Wi-fi (Lan, Routers, Spots)

Software support:

Teamviewer, Anydesk, 1C, MS Office 2007-2013, Libre office, Atlassian ServiceDesk, Me-doc

Other:

Applications System Monitoring, Performance monitoring, Workstations organization, Business
trips to remote offices

L1/L2 Support Engineer June, 2011 - February, 2014
PKB ltd.

Hardware and software support:

Windows, MacOS PCs and laptops Networks and Wi-fi (Lan, Routers, Spots) Video surveillance
systems (Hikvision) MFP, printers, scanners support (HP, Canon, Epson)

Software support:

MS Office 2007-2010, Teamviewer, 1C

Other:

Workstations organization, Remote users support

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