Casey

Full Name: Tazarugwa Casey Chimhangwa
Date of Birth: 29 October 1999
Nationality: Zimbabwean
Email Address: [відкрити контакти](див. вище в блоці «контактна інформація»)
Cell (Telegram, WhatsApp, Viber): [відкрити контакти](див. вище в блоці «контактна інформація»)

*Personal Profile*
I am a versatile, dynamic and focussed medical graduate (Kharkiv National Medical University, Ukraine). I am also goal driven, and live by a motto that states, “Success never occurs by chance. It is the choice of hard work and commitment to one's vision that leads to success”. Due to my past work experience (mentioned below), I have strong people, communication, multitasking and leadership skills, as having been exposed to various projects, cultures, values and norms in the workplace.

*Education*
2017- 2023|Medical Graduate (MBBS)| Kharkiv National Medical University, Ukraine
2017(January to July)|Biomedical Sciences Course| Namibia University of Science and Technology
2012-2016|HGCSE|: Windhoek Gymnasium Private School, Namibia

*Work Experience*

2023-2025: Sales Representative and Appointment Setter at Geotarget, USA
Duties:
• B2B and B2C sales (cold + warm calls, Zoom presentations, Deal/Contract closures)
• Monthly/weekly calls and emails to existing clientele to schedule their monthly/weekly review meetings.
• Campaign tracking (ensuring each campaign: 1. Meets its set targets, 2. Creatives and campaign Ads are up to standard, 3. Documenting and reporting any abnormalities.)
• Creating new guidelines to be implemented in the department to ensure smoother workflow.

2020-2022: Sales and Customer support agent, Team Leader and Project Manager at UBPO, Ukraine
Duties:
• Sales and Customer Support (B2B and B2C)
• Lead Generation
• Team management (Training, duty allocation and monitoring)
• Sales and customer support agent interviews, recruitment and training for various projects.
• Daily, weekly and monthly team report compilation and work progress reporting of every agent in each project for communication to top management.
• New Project and Product acquisitions
• Ensuring each project meets and surpasses its set target and goals for the month/year (Spearheaded 5 different projects concurrently and surpassed the set goals for each project)
• General office floor management (Creating a suitable work environment for all staff members, ensuring the office is locked and secured after each shift whilst also ensuring that it is open in time for the next day’s shift)
• Staff transportation management (Managed the company’s account with Uber. Hence, ensuring that each staff member was provided transportation to their homes after each shift.)

2015-2017: Administrator at Eagles Nest Private School, Namibia
Duties:
• Development and Marketing (Newspaper and social media advertisements)
• Enrolment of scholars
• Constant communication with parents regarding scholar performance.
• Assisting scholars with physical and cognitive skills
• Invoicing services and Banking
• Extra class tutoring (Grades 1 to 12)

*Extra curricular activities*
• Instrumentalist (Bass guitar and Piano)
• Mountain hiking

*Skills*
• Front Office Etiquette
• Office and team management
• CRM system knowledge and adaptability (previously worked with Hubspot, Powerlink and Individual company Dashboards).
• Well knowledgeable in the use of Zoom, Microsoft and Google Docs, Excel sheets, Powerpoint and Mailing (Gmail, Outlook).
• Multitasking
• Excellent Communication skills
• Report compilation on each client file
• Versatile and flexible to adapt to any given task or project.
• Superb time management skills
• Fascinated by languages. Fluent commander of English (First language), Afrikaans (Namibian/South African dialect), Shona+Ndebele (Zimbabwean dialects). Russian (read and write)

*Achievements*
2012: National Science Fair Award Winner
2014: Director of award winning school choir performance
2017-2023: Group Monitor/Representative (Kharkiv National Medical university)
2018-2023: Namibian Students Association Kharkiv, Organizing Committee
2018- Latin (medical terminology) conference participant
2019- Biochemistry conference participant
2019- Hygiene and Ecology conference participant (Thesis Research- published on Kharkiv National Medical University’s Online Scientific Library- https://repo.knmu.edu.ua/server/api/core/bitstreams/efd7ec2f-b885-4b46-844c-110688c7e69e/content)
2020- February 2022: Project Manager and Team leader at UBPO, Ukraine
2021: Team of the year award (Sales) at UBPO, Ukraine

*References*
Upon request