Анастасія

Anastasiia Lytvyn
[відкрити контакти](див. вище в блоці «контактна інформація»)

• Detail-oriented, organized and able to multi-task and work in a team environment;
• Strong interpersonal and problem solving skills, accuracy and attention to detail;
• Excellent communication and customer service skills;
• Knowledge of art handling safety and art installation organization;
• Experienced and knowledgeable in both contemporary and classical art;
• Skilled in communication with artists and art vendors;
• Able to learn and adjust to new work environments and schedules;
• Proficient in MS Office: Word, Excel, Power Point, Outlook;
• Programming skills (Python, C++), knowledge of MatLab & Simulink, LaTeX, AutoCAD;
WORK EXPERIENCE
Substitute teacher Canada Oct 2022 – Jan 2022
• Provided any assignments based on the lesson plan designed by the regular teacher
• Supervised students in the classroom, in school hallways, on the playground, and during breaks
• Paid attention to each individual student, ensure they understand the learning material and clarify any questions or concerns
• Kept records on attendance, accidents and incidents.
Customer Support Specialist Ukraine Apr 2022 – Sep 2022
IT Services and IT Consulting “Howly”
• Fast and high-quality user support via chat or phone to help customers troubleshoot issues using a product or software;
• Registration of user requests in the HelpDesk system;
• Redirecting user requests to the appropriate technical support specialists to resolve the problem;
• Analysis of problems that were identified when using the product and recommendations for their elimination;
• Maintaining a database describing the actions taken to resolve problems;

Physics lab assistant Ukraine Oct 2021 – Feb 2022
Institute of Magnetism of the National Academy of Sciences of Ukraine and the Ministry of Education and Science of Ukraine
• Assisted program managers and university professors with research and evaluation of various experimental samples;
• Evaluated materials in magnetic field using digital laboratory equipment;
• Analyzed results and reported data to the funding organizations;
• Communicated issues and predictions to the other members of the research lab;
• Resolved issues appeared during the research and implemented various troubleshooting techniques to prevent them in the future.

Manager Ukraine Apr 2021 – Oct 2021
Designer art and clothing gallery, “Reamor Ceramics”
• Assisted clients with sales and customer service related concerns;
• Introduced and presented designer lines and artwork to the customers;
• Managed and organized gallery space;
• Conveyed training for the newly hired team members;
• Communicated sales data and reported customer feedback to the gallery owner;
• Collaborated with the owner and other manager on various improvements for the gallery.

Exhibition Manager Ukraine Jan 2019 – Mar 2021
The Centre of Ukrainian Culture and Arts
• Arranged and organized art pieces in the gallery space based on size, year created and type of art;
• Introduced and presented exhibition art pieces to the gallery visitors;
• Evaluated and researched art pieces and concepts, communicated with artists and vendors to be able to convey uniqueness and authenticity of the art installation;
• Presented concepts and ideas portrayed in the art installations to the visitors;
• Provided a variety of support to gallery volunteers, interns, and vendors;
• Setup and removed exhibition pieces implementing proper art handling safety techniques.

Sales Associate Ukraine May 2018 – Dec 2018
Book shop, “Valliza-Book”
• Assisted customers with questions regarding orders and availability of the products;
• Updated online database and fulfilled the orders;
• Communicated sales data to the store owner and finalized statistics of the online and in person sales in graphs.
EDUCATION
• Igor Sikorsky Kyiv Polytechnic Institute, Ukraine
Bachelor’s degree in Applied Physics and Nanotechnology
Fall 2020 - Expected graduation Fall 2024
• Leipzig University, Germany
IPSP (international Physics Study Program), exchange student
Spring 2022 – Fall 2022
• National Academy of Visual Arts and Architecture, Ukraine Bachelor’s in Art history. Theory and history of art
Fall 2017 - Fall 2021