Tetiana

PERSONAL INFORMATION
Tetiana Marchuk

340, Bohoyavlenskyi Prospect, Mykolaiv, 54548, Ukraine

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Date of birth: 03/08/1990 | Nationality: Ukrainian


JOB APPLIED FOR:
Stewardess, Restaurant Server, Receptionist, Sales assistant; Barista


Chief Stewardess
April2022-April2023M/Y GalGal Greece

• The main responsibilities: Setting stewardess schedules for guest service and cleaning
• Interior cleaning and maintenance
• Interior inventory
• Interior accounting
• Liaison with guest and service meals and bartending
• Liaison with galley for meal services
• Orchestrating guest activities
• Boat stowage for sea
Assisting with lines and fenders on deck

Stewardess

July 2021 –April 2022S/Y Spirit L Greece /26m /Private (trips with 7 guests and 5 crew)

The main responsibilities : Responsibility for heads and beds, laundry and linens for guests and
crew, keeping ,running inventory of interior goods and supplies. Served owners at each meal,
bartending and cocktail made, flower arrangements, and provisioning.
My owners have two yacht, and they like to spend time on both yachts. I did several trips on motor
yacht with them as well.
M/Y Princess L Greece/33m/Private (trips with 10 guests and 6 crew)
Responsibility: Several trips with guests , including children. Bed & heads, turn ups and downs,
flowers arranging, table décor setup for all meal, silver service, preparing of appetizers and snacks ,
laundry and ironing, multitasking, interior upkeep.

March 2021-July 2021Solo stewardess
M/Y Grace Greece /23m sunseeker 75 /Private(trips with 8 guests and 2 crew)
The main responsibilities: Performed all interior duties including laundry, cabin turns over,
detailing, inventories. Preparing and cooking meal for owners and beverage service.
Responsibility for all deck and mate responsibilities including washdown, exteriors details,
docking, anchoring and keep deck cleaned and organized.

October 2018-May 2020
Cucina del Capitano Server
Carnival Cruise Line, USA
Place :Specialty restaurant

The main responsibilities are: preparation of the restaurant for service, ensuring cleanliness of the dining area at all times, greeting and seating guests, providing hospitality by being kind, smiling and engaging, anticipating guests’ preferences and needs, offering drinks, assisting with menu, taking orders, serving drinks and food, also entertaining guests during show times (signing and dancing), completing all side jobs, maintaining clean and sanitary working environment according to company policy. Other duties include doing restaurant inventory, following safety procedures, and conducting safety training for the guests.

February 2018- October 2018Captain Waitress

Carnival Cruise Line,USA

Place: Captain dining room

My responsibility: Serving breakfast, lunch and dinner for Captain and Officers.
Preparation the captain dining room for special dinner. Organizing formal night for Captain and his
guest. Taking order for food and drinks, helping with menu. Keeping hospitality, be smile, be polite.

May 2016– November 2017

January 2015 - May 2016

Assistant team waitress

Carnival Cruise Lines, USA

Place: dining room with guest.
My responsibilities: Preparation the table for breakfast, lunch and dinner. Taking care of the guest, taking orders and brining food. Keeping clean place for job. Following instruction from Head team waiter.

The main responsibilities are: preparation of the restaurant for service, ensuring cleanliness of the dining area at all times, greeting and seating guests, providing hospitality by being kind, smiling and engaging, anticipating guests’ preferences and needs, offering drinks, assisting with menu, taking orders, serving drinks and food, also entertaining guests during show times (signing and dancing), completing all side jobs, maintaining clean and sanitary working environment according to company policy. Other duties include doing restaurant inventory, following safety procedures, and conducting safety training for the guests.

Sales Assistant

Call center “GRAND”, Mykolaiv, Ukraine

Was responsible for selling such service like Internet access and TV via telephone, was working with a computer. Responsibilities also included completing all special blanks via internet and working with bank.

October 2014 – December 2015
Bartender, Barista

Night Club “Discus”, Mykolaiv, Ukraine

The duties included: warmly greeting customers, engaging guests and providing hospitality, anticipating guests needs and offering drinks, taking orders, preparing and serving coffee and drinks. Was also responsible for bar inventory, ordering supplies and their timely delivery.

March 2012 - September 2014

Receptionist

Contingent Hotel, 246th Sovetskaya str. Mykolaiv, 54000, Ukraine

Was in charge for conducting reservations, check-in and check0out procedures, taking payments, responding to e-mails, guests requests and complaints, Maintained the hotel facilities in proper condition.

June 2010 - May 2011

EDUCATION AND TRAINING

September 2016 - June 2017
Bachelor degree in Food Technology and Trade expected
Kharkiv State University of Food Technology and Trade

Principle studies included: Advanced Customer Service Skills, Business Communications, Business Management, Culinary Preparation Techniques, Food Service Management

September 2008 – May 2010
Junior specialist in Food Technology and Trade
Mykolaiv State College of Economy and Food Technologies

Principle studies included: Advanced Customer Service Skills, Business Communications, Business Management, Culinary Preparation Techniques, Food Service Management

September 2015 – October 2016
A ship’s cook
Odessa Professional College of Maritime Transport

Principle studies included : Technologies of Preparing Food and Beverages

PERSONAL SKILLS

Mother tongue(s):
Ukrainian, Russian
Other language(s):
English (upperintermediate)

Communication skills:
Good interpersonal and verbal communication skills with customers and managers. Ability to smile and display a professional appearance and attitude. Ability at working well with others while learning and exhibiting a positive outlook.

Job-related skills:
Maintaining high customer service standards;
The handling of cashiering responsibilities;
Team work, ability to work independently, and under pressure;

Other skills:
High degree of responsibility and accuracy;
Ability to adapt to multicultural environment;
Positive, warm, and hospitable attitude.

ADDITIONAL INFORMATION

Seaman's Book:
Yes (AB 588173

STCW Yes

ENG 1 Yes

Food sanitation Yes

PSCRB Yes

Fire fighting Yes

Firs aid Yes

STCW (awareness) Yes

Masseuse Yes

The information provided in CV is true, correct and with best of my knowledge. I agree with using my personal data, all data in this application form, documents and working experience and sending them to employers. Filling out the application and required forms of the agency and providing personal data, photographs, references and other documents for the work, and fill them into the database of the agency in purpose to provide a job, work and travel programs, internships and trainings for applicant.

Date
Applicant's Signature: Marchuk Tetiana