Анна

Anna Simkina

51, Zlatoustovskaya str., apt. 8, Kiev, Ukraine, 01135
mob. [відкрити контакти](див. вище в блоці «контактна інформація»)
e-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)/[відкрити контакти](див. вище в блоці «контактна інформація»)
Date of birth: 19.12. 1991
Marital status: single

Education:
1998- 2009 Physics and Mathematics Lyceum

2011 – 2015

2021-2022

Bachelor’s Degree in International Business and Tourism Management
Kiev National University of Food Technologies,
Kiev, Ukraine
Master Degree Business process management and administration management
Kyiv National Linguistic University
Kyiv.Ukraine

Certification:

February 2018

Microsoft Excel
Issuing authority: Intellekt educational center of a new generation
Credential ID: 1603-1800
February 2018
Microsoft Word, Microsoft PowerPoint
Issuing authority: Intellekt educational center of a new generation
Credential ID: 1603-1810
May 2016
Certificate of Completion (English Assessment)
Issuing authority: First Cambridge Authorised exams preparation centre
Credential ID: 108-06-2016

Languages: Native: Russian, Ukrainian;
Intermediate: English;
Elementary: German.

Professional experience:

January 2017 –
to present

Freelance
Position: Visa & Immigration Consultant
Responsibilities:
• Providing consultation services to address potential clients’ interest in Visas, including establishing suitability of the candidates’ visas.
• Consultation performed by email, telephone and face-to-face meetings.
• Presenting and marketing immigration services to current and potential clients.
• Following up on new leads and referrals resulting from field activity.
• Establishing and maintaining current client and potential client relationships.
• Identifying and resolving client concerns.
• Providing regular follow up on enquiries received.
• Pro-actively monitoring changes to various Immigration regulations.
• Assisting with the immigration related content and distribution of the monthly newsletter that is sent to prospects and clients.
• Any other relevant duties as assigned by Managers to assist with the smooth running of the Companies.
July 2015 – January 2017

Travel Professional Agency (http://tpg.ua)
Position: Visa Manager/Personal Assistant/Office Manager
Responsibilities:
• Ensured complete visa application documentation including all the financial & background related papers.
• Was the process owner for assigned clients and ensured that they were serviced and guided well from start to finish of the Visa application process.
• Helped the team to manage the clients and provided advice in preparing the visa files.
• Was a liaison with different embassies, consulates and visa application center (Lithuania, Estonia, Spain) as and when required.
• Took appropriate action/decisions depending on the situation in order to get more visa approvals.
• Provided administrative support to CEO of the company.
• Handled correspondence and phone calls.
• Coordinated travel and arranging accommodation for the trips both in and outside of Ukraine;
• Travel and accommodation arrangement both in and outside of Ukraine.
• Prepared the presentations as requested.
• Assisted in corporate events organization.
SKILLS

Clerical/office -

Computer -

Communication –

Programmes-

maintaining the administrative part of the office work.

experience in using most Windows applications.

worked as liaison between administration and employees. Effective in communicating with clients, staff and team members. Experienced in various types of communication as a receptionist, administrator.
1C ,CRM Bitrix 24

INTERESTS
travelling, reading, language learning & teaching, marketing.

PERSONAL QUALITIES
result-oriented, team player, self competent and motivated in goal setting and goal achievement, excellent communication, negotiation and presentation skills.

References will be provided upon request