Alina

Alina Serdiuk
London SW19| Mobile: [відкрити контакти](див. вище в блоці «контактна інформація»)| Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
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Personal Profile:
Professional and friendly multilingual Personal Assistant to Management Level with over 10
years of administration experience. Degree in Geography. Organising the manager’s diary
and making appointments. Dealing with letters and emails. Writing letters and producing
reports and presentations. Arranging meetings. Organising and maintaining office systems.
Taking notes at meetings. Making international travel arrangements. Looking after visitors.
Dealing with basic accounts, staff expenses and budgets.
Happy to work remotely.

Key Skills:
● Excellent proven organisational and administration skills.
● Great written and spoken communication and interpersonal skills.
● Always extremely accurate with great attention to detail.
● Known for always being very calm with a professional manner.
● Very flexible and adaptable approach to work with the ability to use own initiative
successfully.
● Always tactful with great discretion, for dealing with confidential information.
● Advanced IT Skills: MS Word, Excel, PowerPoint, Bespoke Systems, Researching
the Internet, Zapier automatization,free user Chat GPT and many other AI programs .
● Experience with virtual meeting platforms (Zoom, Teams), adept at learning new software
quickly
● Advanced Logistics software skills: Microsoft Office, Redmine, Voxme, Sage,
Timocom, Trans.eu, Optima and Saldeo.
● Time management systems: Notion, Asana, Trello, ClickUp.
● Language skills: English, Ukraine, Polish and Russian.

Professional Training and Education:
● Bachelor’s degree in Geography. Taras Shevchenko University of Kyiv. Sep 2008 - Jun
2013.
● GCSEs equivalents. High School Diploma. Lyceum, Novovolynsk. 2004-2008.

Career History:

Personal Assistant for a private person (remote,part time) Jul 2024 - now
• Planning daily/weekly schedule, reminders about tasks and meetings.
• Researching and analysing information on the internet or through phone communications.
• Travel routing, Booking excursions and entertainment, hotels, transportation arrangement.
• Concierge services: reserve tables, doctor appointments, order tickets
• Shopping and errands: online purchasing,organization, and delivery control.
• Synchronizing family members schedules.
Administrative Assistant for a shipping company K Pak Ltd, London Feb 2023-Aug
2024
● All forms of client communication – email, telephone and face to face.
● Arranging collections / deliveries both locally and internationally.
● Working on a bespoke database (Art Manager) to create all the required shipping
documentation.
● Producing shipping invoices (in Sage). Producing pack notes. Checking customs entries.
Licences.
● Filing, proof of export and ensuring file checks have been done.
● FedEx, DHL international shipping.

Virtual Personal Assistant to Director. Starlit Accounting Sp. z o.o Poland, Remote.
Feb 2022-Dec 2022
● Reporting to the Head Account or Director and supporting a team.
● Supporting in the implementation of administrative tasks by handling the e-mail box,
creating and editing
documents, preparing presentations and handling official letters.
● Coordinating of cooperation with contractors and clients by preparing offers, keeping a
calendar, arranging meetings,
and coordinating creation.
● Responsible for implementing settlements in the accounting area. Dealing with sales
records, invoices, analysis of
bank statements and cooperating with accounting.
● Coordinating settlements in the area of employee employment. Completing administration
of personnel confidential
documents, recording of working time and holidays. Maintaining and updating confidential
records on the computer
system.
● Preparing commissioned reports, summaries and analyses.
● Blogging / website management; responsible for posting posts and graphics, moderating
blog comments and
●Supporting of the recruitment processes by preselection, arranging meetings and finalizing
formal issues. newsletter
support.
● Providing daily personal organisational support by arranging meetings, booking trips,
visits, assisting in organising
events. Working within all regulations and health and safety.

International Dispatcher. Piotr Godlewski "Godlewski Transport", Krakow. Nov 2019 -
Mar 2022
● Reporting to the manager and working in a team. Each day responsible for coordinating
road transport.
● Responsible for solving drivers' problems swiftly. Organising and controlling transport
work.
● Recruiting a team of drivers and doing all background checks.
● Evaluating drivers' work - combustion, care for equipment.
● Cooperating with offices, filling in applications for permits, declarations, residence cards.
● Organising all the drivers training. Maintaining and updating confidential records on the
computer programme.
●Working within all regulations and health and safety.

International Dispatcher. A1Trans Sp. z o.o, Krakow. Mar 2017 - Sep 2019
● Working with CMR documentation from drivers, preparation of settlements.
● Responsible for the employment of foreigners and validating of documents.
● Filling in applications for work permits. Resolving ongoing drivers' problems swiftly.
● Searching for loads and coordinating drivers. Maintaining and updating confidential
records on the computer
programme.
● Working within all regulations and health and safety.

Office Assistant. Dmytruk, Lutsk. May 2012 - Oct 2016
● Reporting to the Head Accountant. Each day responsible for assisting an Accountant with
all confidential records and
documents.
● Supporting in the implementation of administrative tasks by handling the e mail box,
creating and editing documents,
preparing presentations and handling official letters.
● Coordinating of contractors and clients by preparing offers, keeping a calendar, arranging
meetings, and coordinating
of creation.
● Responsible for implementing settlements in the accounting area. Dealing with sales
records, invoices, analysis of
bank statements and cooperating with accounting.
● Coordinating settlements in the area of employee employment. Completing administration
of personnel confidential
documents, recording of working time and holidays.
● Maintaining and updating confidential records on the computer system.
● Preparing commissioned reports, summaries and analyses. Working within all regulations
and health and safety.

Interests and Hobbies:
I enjoy squash,padel,hiking,traveling, Art .