Donald

PERSONAL INFORMATION
Donald Balaj

Street “Gjergj Legisi”, Laprakë, Tiranë, 1001 Tiranë (Shqipëri)

[відкрити контакти](див. вище в блоці «контактна інформація»)

[відкрити контакти](див. вище в блоці «контактна інформація»)

Birthday: 14/07/2000

Nationality: Albanian

WORK EXPERIENCE

01/04/2016–31/12/2018
Help-Desk

EUROLIVE(Albanian Gambling SH.A.), Tiranë ( Albania )
Responsible for:

▪Managing different situations inside dhe company (malfunctions on database servers, helping bet shop owners for any uncertainties etc.
▪The well-going of every bet shop in the country and solving different problems .
▪Supplying bet shops with the necessary components(pc boot , fixing broken hardwares etc)
28/05/2019–15/01/2021
Supervisor for TV section

GLOBE SHOPS SHPK , Tirane (Albania)
Responsible for:

▪Managing the client and franchise orders.
▪Costumer service.
▪Supply orders based on customer demands.

16/01/2021–31/07/2021

Supervisor for Electronic Departament

GLOBE SHOPS SHPK , Tirane (Albania)
Responsible per :

▪Managing clients and assisting sale departament to resolve different issues,
▪Keeping the departament in a good condition(full stock/happy staff/clients with no issues)

01/08/2021–22/01/2022

IT

GLOBE SHOPS SHPK , Tirane (Albania)
Responsible for:

▪Maintaining the general server and database.
▪Resolving technology issues in all Globe Shops.
▪Well-going of CCTV and making sure the firewall works.

EDUCATION AND TRAINING

07/09/2016–18/09/2020

IT Professional High School “Hermann Gmeiner”

01/06/2019-01/09/2019

Internship at Municipality of Tirana

26/10/2020–Present
European University of Tirana
(Informatics Engineering)

PERSONAL SKILLS

Mother tounge
Shqip(Albanian)

Other languages
UNDERSTANDING
SPEAKING
WRITING

Listening
Reading
Spoken interaction
Spoken production

Anglisht
C1
C1
B2
B2
B2
Italisht
B1
A2
B1
B1
A2
Gjermanisht
A2
A2
A2
A2
A2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Frameëork of Reference for Languages

Communication skills
Very good communication skills gained throughout the experience in different activities and academic studies.

Organisational / managerial skills
▪Leadership skills
▪Good organisational skills providing a “can-do” attitude
▪Political and representational skills.
▪Excellent communication skills.
▪Excellent analytical and problem-solving skills.

Digital competence ▪
• Very good skills with the Office packet
• ​Basic knowledge in the C++ and C# programming language .

ADDITIONAL INFORMATION

Driving license
Category B