Kateryna

Kateryna Bessarab Professional Summary

Results-driven Business Development & Account Management professional
with 5+ years in U.S. freight logistics. Expert at building strong client
relationships, managing full-cycle transportation operations, and
coordinating cross-functional teams. Known for solving complex
operational challenges, boosting profitability, and delivering exceptional
customer satisfaction. Experience working with top-tier clients including
Nestle, Purina, DHL, Mondelez, and other leading FMCG and logistics
partners.

Personal details Employment

Kateryna Bessarab Business Development Executive / Team Oct 2021 - Present
Lead
[відкрити контакти](див. вище в блоці «контактна інформація») Everest Transportation Systems
• Managed end-to-end freight operations for major clients, ensuring timely
deliveries and smooth logistics processes across the U.S.
[відкрити контакти](див. вище в блоці «контактна інформація»)
• Acted as the primary point of contact for clients, addressing operational issues
with a focus on customer satisfaction and retention.
Kyiv, Ukraine • Quoted loads, negotiated rates with carriers and clients, and monitored client
profitability.
March 7, 1999 • Collected and processed all required documentation for shipments, including
financial settlements with clients and carriers.
• Led a team for 1.5 years, providing guidance and support to ensure high
Skills performance and service quality.
• Worked with high-profile clients including Nestle Waters, Nestle USA, Purina,
Barry Callebaut, The Food Source, Save a Lot, Santa Fe, Bakemark, Corteva
• U.S. Freight Logistics
Agriscience, DHL, Dreyers, Mondelez, Kraft Heinz, and more.
• Customer Relationship Management

• Business Development & Sales Logistics Supervisor Mar 2025 - Jul 2025
LED Logistics, Remote
• Driver and Owner-Operator • Served as a primary problem solver for drivers, brokers, and customers,
Management ensuring smooth daily operations and quick resolution of issues
• Supervised both company drivers and owner-operators, maintaining optimal
• Team Leadership & Training driver utilization and load efficiency
• Held dispatchers accountable for truck utilization, addressing situations where
• Conflict Resolution & Problem
trucks were left without assigned loads
Solving
• Managed and monitored consolidated freight processes to ensure accurate
• Profitability Analysis planning, coordination, and on-time delivery
• Acted as a key point of contact for accessorial pay issues, resolving payment-
• Documentation & Compliance related questions and discrepancies for drivers
• Oversaw documentation related to payments, rate confirmations, and
• Payment & Accessorial Issue operational paperwork to maintain accuracy and compliance
Resolution • Coordinated communication between drivers, brokers, and internal departments
to prevent delays and operational disruptions
• Cross-functional Coordination
Tracking Representative 2020 - 2021
Everest Transportation Systems
Languages • Monitored shipments in real-time by contacting drivers and dispatchers to ensure
on-time pick-ups and deliveries.
Ukrainian • Reported any issues to relevant internal departments and assisted in problem-
solving to minimize disruptions.
Russian
English
• Maintained clear communication with all stakeholders regarding load status.

Technical Proficiencies

• DAT, Grenscreen

• Microsoft Teams, Front, Outlook, Salesforce

• Transporeon, Uber Freight Portal (TMS), Bluejay, Mercury Gate

• OTM, C3, Emerge, Fortigo, FourKites

• RetailLink and more

Education

Kyiv National Economic University
Bachelor’s Degree (Incomplete)
International Business