Oksana

Oksana Krayilo

Village of Perehinsk
Ivano-Franofrankivsk Ph: [відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація»)

Professional Summary

Excellent organization and communication skills. Tasks handling with accuracy and efficiency. Goal-oriented receptionist dedicated to high level of customer satisfaction and meeting goal-ahead business goals. Able to learn new tasks quickly and proficient in building of motivated customer relationships. Abilities of human interaction maintenance between a company and a specific customer as well as between younger generation at schools. Representation of friendly and professional demeanor at all times.

Skills
Customer service
Ability of communication with a calm and positive attitude, mastery of persuasion.
Time management
Ability to perform multiple tasks simultaneously estimating the level of importance of the requested situation, task or future result of it.
Critical Thinking
Ability of staying as objective as possible while it comes to any disagreement and trying of solving the conflict with fairness to all sides.
Computer Skills
Ability of working on a variety of computer programs and adapting to new software interfaces.
Cooperation Skills
Ability to work well and get along with others in meetings, on team projects and in other collaborative settings.

Experience
English Teacher Perehinsk secondary School # 1 Sep 2003-Jun 2008
Teaching the English language Perehinsk, Ivano-Frankisk

Receptionist, Billing Administrator Illinois Dental Center Jul 2008- Aug 2016
Chicago, Il
Phone calls answering, conformation of dental appointments, presentation of dentists’ treatment plans, verification of insurance benefits, billing of dental procedures, follow up on pending dental claims, collection of payments.

English Teacher Perehinsk secondary School # 1 Sep 2016- Present
Teaching the English language Perehinsk, Ivano-Frankisk

Education
High School Certificate
Honored with Gold Medal for obtaining all “Excellents” Jun 1999
Perehinsk, Ivano-Frankivsk
Master’s Degree: English Language and Literature
Drohobych State Pedagogical University Jun 2004

Languages
Fluent in Ukrainian, English, Russian
Conversational Polish