Gul

GUL MAJID

PERSONAL DETAILS

Nationality : Ukrainian
Mobile : [відкрити контакти](див. вище в блоці «контактна інформація»)
Email : [відкрити контакти](див. вище в блоці «контактна інформація»)

PERSONAL SUMMARY

A well-mannered, articulate and hardworking customer care advisor who has invaluable
experience of providing a professional and efficient service to customers. Very capable with the
ability, drive and determination needed to succeed in winning business and creating opportunity.
An excellent communicator who can relate well with people at all levels and has the flexibility of
working well as part of a team or individually.
Gul is very ambitious & is now looking for a suitable role with an exciting company where he
will be at the heart of the action.

AREAS OF EXPERTISE

• Customer service
• Investments
• Online Trading Forex
• Stock Exchanges
• Sales
• Marketing

ACADEMIC QUALIFICATIONS

Bachelors of Economics (BBA) Year XXXXXX
Economic University, Athens

PERSONAL SKILLS

• A strong team player.
• Always polite and helpful.
• Possessing plenty of patience.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Physically fit, having plenty of stamina and able to stand for long periods.
• Can work independently, multi-task, and take ownership of various parts of a project or
initiative.
• Willing to work irregular hours to cover busy periods.
CAREER HISTORY

Business Development Executive 2015 – 2017
Jooble – Kiev, Ukraine

• Management of web/telephone and email based enquiries, allocating, where possible, to
the relevant Business Development Manager.
• Undertake desk based research to support the Business Development Managers in
identifying new lead opportunities.
• Maintain and increase personal knowledge of priority sectors; market trends and routes to
market for improved effectiveness within a sales support function.
• Develop propositions, presentations and reports, as required by the Business Development
Managers or Senior Management Team.
• If directed, provide sales support on behalf of Business Development Managers, for
example handling small project enquiries, from enquiry through to successful conclusion.
• Maintaining the daily sales and orders record and report back to the line manager for any
issues.

Investments Advisor & Trainer 2018-2021
Whotrades Ltd - Kiev, Ukraine

Working as a part of dedicated team providing quality services to clients online via phone and
emails. Aiming to build long-term relationship with customers.

• Being attentive to every customer’s needs.
• Providing quality responses to customer contacts in person, telephone, emails.
• Suggesting solutions to customers in a positive manner.
• Providing information about our products and services.
• Performing clerical and administrative duties to support the sales manager.
• Building relationship with retail and institutional customers.

Guest Service Assistant 2014 - 2015
Ramada Encore Hotel – Kiev, Ukraine

• To prepare and manage guests reservations
• Handling any guest or staff issues that arise
• Preparation and delivery of food from the menus on offer to guests
• Service of drinks at the bar, services and promotions being offered by the hotel

Private Brigade 2005 – 2010
Construction Painters - Greece

• Maintenance painters
• Apply paint or other finishes, using handbrushes, rollers, or sprayers
• Fill holes and cracks with putty, plaster, or other compounds
• Prepare surfaces by scraping, wire brushing, or sanding to a smooth finish
• Choose paints and stains for desired color and appearance

LANGUAGES KNOWN

• English
• Greek
• Russian
• Hindi
• Urdu
• Poshto