Юлія

Yuliia Svitlyk
Location: Greece | Citizenship: Ukrainian
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація») Telegram: @yuliia_svitlyk
Birthday: November 12, 1985

Support/QA Engineer
Engineer with 5 years of experience in testing and supporting enterprise IT solutions in the banking
sector. Skilled in functional testing, SQL, bug tracking, documentation, and maintaining test
environments. Confident in working with CI/CD tools, databases, and service integration testing.
Seeking a QA Engineer position to apply my experience and grow in test automation and software
quality assurance.

Work Experience
JSC “Specialized Corporate Solutions”
Banking sector
May 2017 — April 2022

QA Engineer / Support Specialist (4 years 10 months)
 Performed functional testing of banking systems, including business logic validation,
transaction processing, and module integration.
 Created and maintained test cases, checklists, and test scenarios in collaboration with
analysts and developers.
 Registered and tracked bugs in MantisBT, including detailed reproduction steps, logs, and
expected vs actual results.
 Conducted regression testing to ensure system stability after fixes and updates.
 Tested SOAP web services using SoapUI, validating requests/responses and service
integration.
 Maintained and configured test environments (Oracle WebLogic Server, Jenkins), deployed
builds, and monitored their stability.
 Collaborated closely with developers and analysts to clarify requirements and resolve
issues.
 Investigated and reproduced user incidents in the test environment, prepared
recommendations and bug reports.
 Used SQL (Oracle) to analyze data, verify results, and prepare test datasets. Worked with
Oracle BI Publisher for reporting.
 Prepared and updated technical documentation, created release checklists, and trained new
employees.
Analyst (2 months)
 Analyzed business and system requirements for new products and features.
 Prepared technical documentation (descriptions, instructions, release checklists).
 Defined tasks for developers and validated their implementation.
 Created test cases and performed functional testing of new modules.
 Participated in release meetings, bridging communication between QA and development
teams.

Education
Kharkiv National University of Radioelectronics
Bachelor’s degree, Computer Engineering
Ukraine, Kharkiv, 2014

Additional Training
 2022 — Unix Foundation, Deutsche Telekom
 2019 — English Language, Orange Language Centre
 2018 — Junior Java Developer, ITMO University

Core Competencies
 Functional Testing — design and execution of test cases, checklists, regression testing.
 Bug Tracking (MantisBT) — bug lifecycle management, reporting, prioritization,
verification of fixes.
 SQL & Databases (Oracle) — writing queries, error analysis, preparing test datasets, BI
Publisher reporting.
 CI/CD (Jenkins, WebLogic) — test environment setup, build deployment, monitoring,
error diagnostics.
 Testing Tools — SoapUI (SOAP services), SmartSVN, Oracle BI Publisher, Oxygen XML
Editor, Techwriter.
 Documentation — test documentation, release checklists, user instructions, onboarding
materials.
 Operating Systems — Windows (advanced user), Linux (Bash, basic administration).
English (B1) — reading technical documentation, professional correspondence, team
communication.
Technical Skills
Languages & Technologies:
 SQL (Oracle), Java (basic level)
 Git / SVN
 Linux / Bash
 Docker (basic knowledge)
 Kubernetes (basic knowledge)
 HTML & CSS (basic knowledge)
 SOAP (web services testing)
Tools & Platforms:
 IntelliJ IDEA
 MantisBT
 SoapUI
 Oracle BI Publisher
 Oxygen XML Editor, Techwriter
 SmartSVN

About Me
Responsible and detail-oriented IT professional with a technical background and hands-on
experience in software development processes and system support. Quick learner, adaptable to new
technologies and tools, able to handle large amounts of information and switch between tasks
efficiently. Enjoy solving complex and non-standard problems, focused on results and continuous
professional growth. Confident user of Windows and Linux, with practical experience working
across different systems and environments. In my free time, I enjoy computer and board games as
well as intellectual activities.