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Досвід роботи

Sales manager

з 02.2025 по 04.2026 (1 рік 3 місяці)
G-XPRESS, Remote (Tourism)

RESPONSIBILITIES:

Assisted clients with tourist visa and work visa applications.

Guided applicants on required documentation and eligibility requirements.
Communicated with employers, sponsors, and immigration authorities regarding visa processing.

Conducted consultations to recommend suitable travel, work, and relocation options.

Maintained accurate client records and tracked application progress.
Followed up with clients to ensure timely submission of documents.
Handled customer inquiries through phone calls, email, and messaging platforms.

Stayed updated on immigration policies, visa regulations, and travel requirements.

Prepared reports on application status, approvals, and client satisfaction.

ACHIEVEMENTS:

Successfully processed and supported a high number of visa applications with a strong approval rate.

Increased client satisfaction through prompt communication and personalized support.

Consistently met or exceeded monthly sales and client acquisition targets.
Built strong relationships with international employers and recruitment partners.

Reduced application errors by implementing document verification procedures.

Generated repeat business and referrals from satisfied clients.
Helped clients secure employment opportunities and sponsorships in multiple countries.

Sales manager

з 04.2022 по 12.2024 (2 роки 9 місяців)
BennyXpress Transportation, wheelchair and Ambulance services, USA, Remote (Transportation and logistics)

KEY RESPONSIBILITIES:

Coordinated and dispatched daily NEMT trips for patients attending medical appointments, dialysis treatments, hospital discharges, and other healthcare services.

Scheduled transportation requests while ensuring on-time pickups and drop-offs.

Communicated with drivers, patients, healthcare facilities, and brokers to provide trip updates and resolve issues.

Monitored routes in real time and adjusted schedules to handle delays, cancellations, and urgent requests.

Maintained accurate trip records, manifests, mileage logs, and compliance documentation.

Verified trip details, patient information, and transportation requirements before dispatching drivers.

Ensured compliance with company policies, broker requirements, and applicable healthcare transportation regulations.

Handled customer inquiries and resolved service-related concerns professionally.

ACHIEVEMENTS:

Achieved a 98% on-time pickup and drop-off rate through efficient scheduling and route optimization.

Successfully coordinated 100+ trips daily while maintaining high service quality.

Reduced trip delays by 20% through proactive route monitoring and driver communication.

Improved customer satisfaction by promptly resolving transportation issues and providing timely updates.

Maintained accurate trip documentation with minimal billing or compliance errors.

Assisted in training new dispatchers and drivers on scheduling and dispatch procedures.

Increased operational efficiency by optimizing driver assignments and reducing idle time.

Освіта

Kyiv University

Marketing, Kyiv
Вища, з 2018 по 2022 (4 роки)

Додаткова освіта та сертифікати

Aptech Education

2026, 6months

Знання і навички

• Wind
• Powe
• Ms a
• Oper
• Comm
• Fast
• Grap
• Crm
• Management of CRM
• Persistence
• Designs
• Responsibility
• WordPad
• Direct sales
• Active sales
• User 1C
• Communicability
• Attentiveness
• Intern
• Off
• Ms
• Goog
• MS Excel
• MS Word
• MS PowerPoint
• MS Office
• Initiative
• Discipline

Знання мов

Англійська — вільно