Контактна інформація

Шукач вказав телефон , ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/9827215/

Досвід роботи

Sales Manager/Customer Support Manager

з 11.2021 по 03.2023 (1 рік 4 місяці)
Velcom - Canada, Remote (Telecommunications and networking)

Received incoming calls and chats from customers who wanted internet subscription
Offered the available packages to the prospective clients customers
Set up their accounts and dispatched the technician to help them set up
Followed up to make sure everything was done properly and that their internet service was working.

Customer support representative

з 06.2019 по 09.2021 (2 роки 3 місяці)
Smart Telemedicals consults, Remote (Telecommunications and networking)

Received incoming calls from patients who wanted to consult with doctors and transferred them to the right department
Scheduled appointments and made sure that customers showed up by calling them to remind them of their appointments
Also followed up to get reviews for services delivered.

Освіта

Kharkiv National Medical University

Medicine
Вища, з 2017 по 2023 (6 років)

Знання і навички

• Conducting online chats
• Ability to work in multitasking mode
• Fast typing
• Receiving incoming calls
• Team
• Teamwork
• Google Docs
• Google Sheets
• Google Chrome User
• Zendesk
• MS PowerPoint
• MS Word
• MS Excel
• Communicability

Знання мов

• Англійська — вільно
• Російська — початковий

Рекомендації

Joseph Israel James Junior

Joseph Israel James Junior

Manager/Supervisor - Customer Support Department, Velcom