Поліна

POLINA YURCHYK
Business Travel | Events | Office Administration & Operations
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Ivano-Frankivsk, Ukraine

PROFESSIONAL SUMMARY
Travel and operations professional with 10+ years of experience in corporate travel, event coordination, office
administration, supplier management and customer service. Coordinated more than 1,300 domestic and international
business trips and 30+ corporate events. Experienced in end-to-end travel logistics, visa support, budgeting, reporting,
procurement, employee support and resolving urgent operational issues.

CORE COMPETENCIES
Corporate Travel Management • International Business Trips • Visa Support • Event Planning • Office Administration •
Vendor & Supplier Management • Procurement • Budgeting & Reporting • Employee Support • Customer Service • Jira • MS
Office • Google Workspace

PROFESSIONAL EXPERIENCE
Travel Specialist | Intellias | Sep 2023 - Jan 2026
Managed end-to-end domestic and international business trips, including flights, accommodation, transfers, insurance
and related travel services.
Coordinated more than 1,000 business trips and supported approximately 20 corporate events and team activities.
Provided visa support, including document collection, application forms and appointment coordination.
Worked with travel agencies, hotels, airlines, transfer companies and reservation systems to identify cost-effective
options.
Managed estimates, financial reporting, budget participation and travel cost analysis.
Resolved urgent disruptions and complex situations before and during business trips.
Travel Manager | Air-Media Tech (Part-time) | Apr 2023 - Jul 2023
Organized business trips and provided end-to-end support for company employees.
Coordinated transportation, accommodation, insurance and visa-related processes.
Prepared financial and statistical travel reports and maintained travel records.
Event & Travel Manager | Freelance | Jan 2015 - Feb 2022
Designed, organized and remotely coordinated corporate group trips for 3-15 participants across Europe, Asia and the
Middle East.
Booked individual and group flights, railway tickets, accommodation and transfers.
Coordinated visa documentation and communication with visa centres and travellers.
Managed relationships with hotels, guides, restaurants, venues and other contractors.
Planned and delivered team-buildings, corporate events, conferences and presentations for clients including Lenovo,
Reynaers Aluminium, Group-IB, Shell and LG Electronics.
Prepared detailed proposals covering schedules, venues, suppliers, staffing, legal requirements and budgets.
Planned event budgets, monitored implementation and analysed venue and supplier options.
Office / HR Manager | Olinqua | Mar 2017 - Jan 2018
Managed day-to-day office administration and ensured smooth office operations.
Coordinated office maintenance, supplies, procurement and relationships with external service providers.
Supported recruitment based on departmental needs and available budgets.
Coordinated onboarding paperwork, employee documentation and administrative HR processes.
Acted as a liaison between employees and senior management and supported employee relations.
Organized corporate events, team-building activities, meetings and internal office initiatives.

Manager | Goldstream Boutique, New York | Jul 2015 - Oct 2015
Supported online sales and customer communication.
Maintained website content and product information.
Prepared jewellery products for online presentation and sale.
Head of Service Center | DS-Komfort | Sep 2014 - Jan 2015
Managed daily service-centre operations and customer support.
Handled recruitment, basic accounting and administrative coordination.
Cooperated with suppliers and negotiated with business partners.
Coordinator of Service Department | Sahara | Oct 2012 - Sep 2014
Coordinated the daily work of the service department and monitored task completion.
Managed service sales, customer documentation and internal records.
Supported accounting and operational reporting.
Deputy Chief of Department | Raiffeisen Bank Aval | Jul 2005 - Sep 2012
Managed banking operations and sales for small and medium-sized business clients.
Negotiated with clients and partners and maintained long-term business relationships.
Supervised department operations, trained employees and supported team performance.
Ensured service quality, compliance with procedures and achievement of sales targets.

EDUCATION
Vasyl Stefanyk Precarpathian National University - Accounting | 2006-2008
Academy of Labour and Social Relations - Law | 1999-2004

LANGUAGES
Ukrainian - Native | English - Intermediate (B1/B2)

ADDITIONAL STRENGTHS
Strong communication and stakeholder management • Ability to prioritise and work independently • Calm and solution-
oriented approach in urgent situations • High level of organisation and attention to detail • Customer-focused and
comfortable working across different levels of an organisation

Professional Development in AI Technologies
January 2026 – Present
Continuously expanding expertise in modern AI technologies and their practical business applications.
Developing an AI-powered travel information assistant from concept to MVP, focusing on structured knowledge
management and user experience.
Building and maintaining structured knowledge bases for AI interactions.
Applying prompt engineering and AI tools to optimize content, workflows and user experience.
Gaining hands-on experience with ChatGPT, Codex, Claude and Gemini to improve productivity and business
processes.

Technical Skills
Microsoft 365: Outlook, Teams, Excel, PowerPoint, Word, OneDrive
Google Workspace: Gmail, Docs, Sheets, Drive, Calendar
Atlassian: Jira, Confluence
AI Skills: Prompt engineering • AI-assisted research • AI-powered content creation • Workflow automation
AI Tools: ChatGPT • Codex • Claude • Gemini
Content & Collaboration: VN Video Editor • Canva