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Резюме от 22 января 2024 PRO

Samuel

Customer Support Manager, Administrative Manager, 20 000 грн

Занятость:
Полная занятость.
Город проживания:
Киев
Готов работать:
Удаленно

Контактная информация

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Опыт работы

Administrative Manager

с 09.2020 по 09.2023 (3 года)
TEL Logistics, Other countries (Transportation and logistics)

*Consistently exceeded sales targets by leveraging exceptional customer service skills and a strong product knowledge base.

*Developed and maintained a loyal customer base through effective relationship building and follow-up communication.

*Conducted needs assessments to understand customer requirements and recommended appropriate products, resulting in a 25% increase in upsell opportunities.

*Participated in client meetings, showcasing effective communication.

Business Development Manager

с 03.2018 по 06.2020 (2 года 3 месяца)
High House L.T.D., Other countries (Construction, architecture, interior design)

*Assisted the business development team in identifying potential clients through market research and lead generation strategies.

*Collaborated with senior team members to create tailored sales presentations and proposals, resulting in a 20% increase in client engagement.

*Maintained accurate records of sales activities and client interactions in the CRM system, ensuring efficient tracking of leads and opportunities.

*Skills and a deep understanding of the company's products and services.

Customer Support Manager

с 11.2016 по 01.2018 (1 год 2 месяца)
Tribeca Dental Studio, Other countries (Medicine, pharmacy)

*Helped develop monthly schedules and assignments.

*Participated in team-building activities to enhance working relationships.

*Referred patients to appropriate team members, community agencies and organizations to meet treatment needs.

*Maintained customer information database.

Образование

Robert Gordon University

Advanced Architectural Design(MSc), Other countries
Высшее, с 2020 по 2021 (1 год)

Знания и навыки

Leadership Team management Time mana Phone call management Technical support for users Email handling Chat support Management of CRM

Знание языков

  • Английский — свободно
  • Итальянский — средний

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