- PRO
Татьяна
Project, SMM manager
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 30 лет
- Город проживания:
- Одесса
- Готов работать:
- Одесса, Удаленно
Контактная информация
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6791552/
Опыт работы
Project Manager Amazon
с 02.2021 по 10.2021
(8 месяцев)
Tracki, Odessa (Retail)
- Control account health
- Control inventory and its stock, IPI
- Make shipment plans according to sales
- Create shipment labels
- Create listings in Europe
- Solve any account issue through Amazon Support
- Enquire about VAT; apply for VAT in EU and Amazon Tax Services
- Advertisement check; decrease ACoS
- Listings translation from Eng to De
- Helium 10: key words search, follow-up control; creating follow-up flows, Refund Genie
Support, content & SMM manager
с 04.2020 по 12.2020
(8 месяцев)
Mirkit (Amazon, Ebay), Odesa (Retail)
- Support for English-speaking customers on Amazon, Ebay: answer messages, solve customer problems, process returns, resolve cases, send replacements
- Write listings with Hellium
- Solve technical problems: contacting support by phone, creating cases
- Answer customer feedback and reviews
- Delete negative feedback (automatically and if necessary via Amazon support)
- Publish Amazon posts
- Process FBM orders (Ysell)
- Control over the listings display
- Maintenance of FB & Insta accounts, preparation of texts and media for posts
- Start advertising campaigns on Facebook, Instagram
- Creation of bundles
- Send wholesale orders + attracting and finding wholesale customers
- Control over the registration process of TM in the USA and solve related tasks
- Control of orders fulfillment
- Create offers, adds on Ebay
- Creation of Lightning Deals, Amazon
- Keep financial records for wholesale orders (Excel)
Project manager, SMM manager
с 12.2019 по 12.2020
(1 год)
BrightK, Other countries (Phoptography)
- Management of the German Wordpress website: create events on the website, update website information
- Support in side development: control over the website development according to customer requirements
- Solve technical problems on the website
- Creation of advertisements for events (creation of FB Business & Add Manager accounts, FB pages, page advertising and FB, Insta advertising campaigns, solve technical problems in the FB advertising office through support, account recovery)
Personal assistant
с 08.2019 по 04.2020
(8 месяцев)
Foto-Maxe, Other countries (Photography)
- Creation of advertising campaigns in FB/ Instagram
- Creation of FB advertising accounts and then Business Manager in FB
- Instagram account design
- Installation and creation of the FB Chatbot ManyChat (including text) in DE language for websites, advertising campaigns, and posts
- Support in the creation of Wordpress websites for German customers
- Creation of landing pages on ClickFunnels
- Selection and search of personnel (IT, linguists)
- Video editing, voice output, and translation into German/ Russian
- Interpretation/ translation, simultaneous translation (DE-RU, RU-DE, ENG-DE)
Interpreter/ translator
с 05.2019 по 12.2020
(1 год 7 месяцев)
Interpreters Travel, Odesa (Translations)
- Interpreting at business meetings (ENG-DE, DE-ENG, DE-RU, RU-DE, ENG-RU, RU-ENG) (various topics: metallurgy, car business, agricultural industry, IT and computer technology, labor migration, etc.)
- Interpretation in Court (DE – RU, RU – DE, DE – UKR, UKR – DE)
- Translations for tourists (ENG, DE)
- Help with inquiries: e.g. finding legal information
- Translation of documents (legal, business, e.g. business plan translation DE – ENG)
Transport logistician
с 03.2019 по 06.2019
(3 месяца)
Hegelmann, Odesa (Transportation and logistics)
- Customer and freight search in Timocom
- Preparation of freight transport contracts
- Oral, written translations for drivers (DE-RU, RU-DE)
- Find compromises and solve problems
Customer Manager DE
с 11.2018 по 03.2019
(4 месяца)
Zoobio, Odesa (Online Shop)
- Customer care: Emails, reply to comments, take calls
- Solve tech/ orders problems
- Help with website improvement
- Accept/ process complaints
Online English Teacher
с 08.2017 по 11.2018
(1 год 3 месяца)
Skyeng, Other countries (Education and science)
- online English lessons for adults
Commodity Broker
с 08.2016 по 07.2017
(11 месяцев)
Prospex-Agro, Mykolaiv (International sales)
- Information and clientele search (Africa, Argentina, China, Germany, Estonia, Greece, Greece, Latvia, Lithuania, Spain, Thailand, Turkey, Austria)
- Acquisition of new customers
- Preparation of offers and contracts according to FOSFA & GAFTA
Образование
Black Sea State University of Petro Mohyla
Master's degree in Philology (English, German and world literature), Mykolaiv
Высшее, с 2016 по 2018 (1 год 6 месяцев)
Black Sea State University of Petro Mohyla
Bachelor's degree in philology (English, German and world literature), Mykolaiv
Высшее, с 2011 по 2015 (3 года 10 месяцев)
School №22
Mykolaiv
Среднее, с 2000 по 2011 (10 лет 8 месяцев)
Grammar school with intensive German and English learning
Дополнительное образование и сертификаты
Volkshochschule, German courses in Munich, Germany
9 months
German courses (A 2.2, B 1.1) at Götte Institute
9 months
Au-Pair Year in Germany
11 months
Workshop 'Peacebuilding & Conflict Management'
14 days
Short Course 'Human Rights Umbrella'
3 days
Знание языков
- Украинский — свободно
- Русский — свободно
- Английский — свободно
- Немецкий — свободно
- Испанский — начинающий
Другие резюме этого кандидата
- PRO
Киев, Одесса, Удаленно
Высшее образование · Полная занятость, неполная занятость
- Проджект-менеджер, Самозанятость, 4 года 5 месяцев
- Саппорт, контент, СММ менеджер, Mirkit (Amazon, Ebay), 8 месяцев
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