Контактна інформація

Шукач вказав телефон та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/7533699/

Досвід роботи

Sales representative

з 08.2025 по 01.2026 (6 місяців)
MK:translations, Дистанційно (Послуги для населення та бізнесу)

Key Responsibilities & Achievements:
• Managed inbound leads and conducted structured qualification to identify client needs and sales potential
• Handled both B2C and B2B clients, building long-term relationships and ensuring high service standards
• Worked with warm leads, guiding clients through the full sales cycle from first contact to deal closure
• Prepared customized commercial proposals aligned with client requirements and budget
• Negotiated cooperation terms and prepared contracts
• Issued invoices and coordinated payment processes
• Actively used CRM systems to manage pipeline, monitor deal stages, and maintain accurate reporting
• Used telephony systems for proactive follow-ups and client communication
• Prepared regular sales performance reports

Results:
• Achieved 61% conversion rate in the last month
• Acquired and managed over 300 clients within 6 months

Sales representative

з 09.2024 по 07.2025 (11 місяців)
Juscutum, Дистанційно (Юриспруденція)

Key Responsibilities & Achievements:
• Identified and evaluated new business opportunities, partnerships, and market expansion strategies through SWOT analysis and market research
• Developed and implemented strategic growth plans aimed at increasing membership base and influence
• Designed and executed member acquisition and retention initiatives tailored to different legal market segments
• Built and maintained partnerships with legal tech companies
• Worked closely with marketing to develop promotional campaigns and oversaw the creation of pitch decks, brochures, case studies, and newsletters
• Tracked KPIs related to membership growth, engagement, and revenue generation using CRM and analytics tools
• Prepared analytical reports and performance summaries for leadership

Results:
• Successfully closed a partnership agreement worth €10,000
• Contributed to measurable growth in member engagement and sponsorship revenue
• Strengthened the association’s positioning through strategic partnerships and business-focused programming

Sales representative

з 09.2023 по 10.2024 (1 рік 2 місяці)
Avitar, Дистанційно (Юриспруденція)

1. - Client Communication:
• Conduct phone, email, and in-person communications with clients.
• Identify client needs and provide consultations on the company’s products/services.
• Build and maintain long-term relationships with clients.

2. Client Support:
• Guide clients through all stages of cooperation: from initial contact to post-sale support.
• Coordinate order fulfillment processes, ensuring deadlines and quality standards are met.

3. Database Management:
• Maintain CRM system: update client information and record interaction history.
• Analyze the client base, segment audiences, and prepare reports.

4. Conflict Resolution:
• Respond promptly to client complaints and concerns.
• Find solutions that satisfy both the client and the company.

5. Service Improvement:
• Collect client feedback.
• Participate in the development and implementation of initiatives to improve customer experience.

6. Cross-Department Collaboration:
• Work closely with sales, marketing, logistics, and technical support teams to ensure high-quality service delivery.

Content manager

з 01.2022 по 07.2023 (1 рік 7 місяців)
Devico Solutions, Харків (IT)

This occupations includes theese kinds of tasks:• creating texts for email campaigns;
• launching email campaigns with CRM system;
• leads generation (manual and with Snov.io)
• negotiations with leads via email;
• creating and preparing content for a website;
• publishing content on the website;

Copywriter

з 03.2020 по 01.2022 (1 рік 11 місяців)
Freelance, Дистанційно (Маркетинг, реклама, PR)

Duaring this project, I was solving different task which included these points:
• developing a detailed content-plan for social media;
• prepearing longreads for company`s website;
• writing texts for social media posts and prepearing pictures;

Освіта

Харківський Національний Університет ім. В.Н. Каразина

ННІ соціології та медіакомунікацій імені В.Н. Каразіна, Харків
Вища, з 2024 по 2026 (2 роки)

Спеціальність 054 "Соціологія"
Навчальна програма "Цифровий соціум"

ХНУ ім. Каразіна

Соціологічний, медіакомунікації та зв'язки з громадкістю
Вища, з 2020 по 2024 (4 роки)

Знання і навички

• Креативність
• Швидкий набір тексту
• Чесність
• Доброзичливість
• Дисциплінованість
• Постинг контенту
• Zoho CRM
• Користувач Бітрікс24
• Ведення CRM
• Створення контенту
• Комунікабельність
• MS Office
• Google Docs
• Google Sheets
• Slack
• MS Teams

Знання мов

• Англійська — вище середнього
• Українська — вільно
• Польська — початковий