Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9603312

Опыт работы

Account manager (PSP)

с 09.2022 по 12.2023 (1 год 3 месяца)
Softum, Kyiv (IT)

- initial communication;
- signing of contracts;
- introduction and further support of new partners;
- market research of payment service providers in the online segment;
- analysis of performance indicators of partners.

Sales development representative

с 08.2021 по 04.2022 (8 месяцев)
Brainlab, Kyiv (IT)

- primary contact with leads;
- qualification of leads;
- maintenance of database in CRM;
- maintaining communication with existing leads;
- processing of written requests.

Customer service manager

с 02.2020 по 05.2021 (1 год 3 месяца)
F3NIX, Kyiv (IT)

- full support of the client base;
- customer assistance and consultation;
- sales;
- customer retention and return;
- resolution of conflict situations;
- reports keeping.

Restaurant manager

с 06.2017 по 11.2019 (2 года 5 месяцев)
FEST, Kyiv (Готельно-ресторанний бізнес)

- full support of the restaurant;
- team managment (30 people);
- control of kitchen and hall workers;
- recruitment, hiring employees;
- staff training;
- maintaining documentation;
- work with R-keeper;
- conducting inventories;
- keeping financial statements;
- responsibility for purchasing products, accepting deliveries;
- control quality of service;
- control technical condition of all equipment;
- resolution of conflict situations;
- interaction with suppliers;
- maintaining Facebook and Instagram pages.

Образование

DITB

Management, Donetsk
Высшее, с 2009 по 2014 (5 лет)

Дополнительное образование и сертификаты

HR-generalist in IT, Beetroof Academy

2022

Знания и навыки

Знание языков

• Английский — выше среднего
• Украинский — свободно
• Русский — свободно

Дополнительная информация

I'm looking for a job as HR, recruiter, or People Partner. I understand that I do not have much experience in this particular field, but I am ready to learn and I may start as a trainee in this field.

Зручний метод комунікації - телеграм або пошта