Контактна інформація

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Досвід роботи

LOGISTIC MANAGER BY & CIS-3

з 10.2017 по нині (6 років 7 місяців)
ABBOTT LABORATORIES S.A. REPRESENTATIVE OFFICE, Minsk (Pharmacology)

•Managed distribution for Belarus, Georgia, Armenia, Azerbaijan (CIS4 region).
-Orders flow handling on monthly base.
-Orders’ monthly planning.
-Control distributors’ orders placement and supply.
-Revision of list of distributors split for each country.
-Distributors’ claims mitigation.
•Managed monthly S&OP process for CIS4 region.
-Forecast accuracy errors analysis.
-Monthly forecast update based on sales trends and markets demand.
-Close collaboration with Regulatory Department.
-Communication with local markets to avoid SKU stock out and write off.
-S&OP schedule planning. Involvement of all functions (sales, marketing, regulatory).
-Management of pre-S&OP meetings.
-Planning pre-S&OP monthly activity.
-Management of Sales and Stock reports for S&OP for each DB.
-Analysis of trade efficiency and sales growth be incorporated to S&OP.
•Managed distributors’ account receivables.
-Taking appropriate actions to achieve DSO (Days Sales Outstanding) target.
-A/R close monitoring of status of due and overdue open items (action plan for each distributor, key steps, weekly update of A/R status, bi-monthly and monthly meetings with Regional Office).
•Managed CIS4 Sales achievement.
-Regular support CIS4 markets to achieve Quarterly and Yearly sales targets.
-Tenders’ supply on time and in line with approved Commercial terms, close cooperation with Financial Department and Commercial Department.
•Managed people.
-Structure and functions set up: regular tasks, departments’ collaboration with local markets and regional logistics.
-Identification of development plan for service improvement.
-Assessment and monitoring of logistics’ department activity and performance).
•Managed commercial interactions with distributors.
-Setting commercial terms for distributors.
-Negotiations on target achievements, order placement, timely payments.

LOGISTICS DEPARTMENT HEAD

з 11.2016 по 09.2017 (10 місяців)
NEWTONE PHARMA LTD REPRESENTATIVE OFFICE, KIEV (Pharmacology)

•Oversaw supply chains and customer service, managing imports, transportation, inventory, repacking (rework), distribution, and destruction (utilization).
•Managed S&OP (demand forecasting, supply planning).
•Managed NPI process.
•Created, confirmed and administered the department’s budget.
•Designed and implemented workflow optimization and automation as well as cost optimization.
•Created and implemented standard operation procedures for logistics processes. Taught staff to use SOPs in daily work.
•Created job descriptions for department’s members.
•Arranged and successfully finished tenders for: service providers for repacking service, and transportation.
Accomplishments:
•Rearranged and consolidated the supply schedule.
o2017 average monthly cost savings 1.5K Euro.

SAP W&D O2C IMPLEMENTATION SPECIALIST - CERPS PROJECT WAVE 12 UKRAINE CX RX

з 08.2015 по 08.2016 (1 рік)
GLAXOSMITHKLINE HEALTHCARE UKRAINE, Киев (оптовая торговля, фармакология, FMCG)

•Implemented SAP ERP for GSK Healthcare and GSK Pharmaceuticals businesses.
•Perform the role of O2C Customer Service implementation specialist additionally to main role.
•Collect all business needs with legal, fiscal and commercial justifications.
•Implement Business Change Impact Assessment for W&D and O2C project streams.
•Assist team members in cross-functional tasks.
•Create and sign agreements with 3PLs and EDI provider in the scope of the project.
•Engage business stakeholders to key project questions and inform them about future business changes.
•Create Change Action Plan, collaborate with stakeholders to discuss and confirm the Plan steps. The plan has been successfully implemented.
•Continuously collaborate with Market Adoption Consultants, Functional Consultants, and Development Team in all organizational, technical events and questions.
•Create all Data Transfer mapping activities. Data gathering, preparation, pre-load and post-load verification.
•Perform proactive testing of new system, including my functional and cross-functional transactions. End-to-end testing, SAP -3PL WMS interfaces’ testing.
•Role mapping activities, Collaboration with business in role assigning process.
•Preparation and adoption of training documentation. Arrangement of classroom trainings and e-trainings. Creation of quick help cards.
•Taking part in ramp-down and ramp-up plans creation and implementation.
•Project Go-Live according project plan.
•Business support during stabilization period.
Accomplishments:
•Silver Star (GSK recognition program) for excellent performance exceeded expectations.
•Silver Star (GSK recognition program) for successful launch of SAP – 3PL WMS interfaces.

CUSTOMER SERVICE AND LOGISTICS MANAGER FOR UKRAINE

з 11.2013 по 07.2015 (1 рік 8 місяців)
GLAXOSMITHKLINE HEALTHCARE UKRAINE, KIEV, Киев (Food industry)

•Oversaw customer service and logistics, managing imports, transportation, inventory, repacking (rework), distribution, and destruction (utilization).
•Administered the department’s budget.
•Arranged and successfully finished tenders for: Logistics service providers for MassMarket products and OTC medicine and for scrapping (utilization) service, repacking service, and transportation.
•Negotiated and signed 9 contracts and 25 addendums.
•Designed and implemented workflow optimization and automation as well as cost optimization.
Accomplishments:
•Silver Star (GSK recognition program) for great work and smooth transition period in Oсtober 2013.
•Avoided an increase in W & D costs by arranging collaborations with LSPs, and fixed service and lend prices.
o2015 Cost savings equaled 90K GBP.
•Prevented the increase of import prices by preparing documents for proof of price validity.
oSaved 139KGBP in 2015.
•Arranged a collaboration with Metro C & C and began a new orders operating workflow.
o14 hours per week and 5.5K GBP saved in 2015.
•Rearranged and consolidated delivery schedules.
o7.5K GBP cost savings in 2015.

CUSTOMER SERVICE MANAGER FOR UKRAINE

з 01.2012 по 10.2013 (1 рік 9 місяців)
GLAXOSMITHKLINE HEALTHCARE UKRAINE, KIEV, Киев (Food industry)

•Oversaw the customer service department, which included managing transportation, inventory, repacking (rework), distribution, and destruction.
•Controlled W&D costs and managed warehousing, repacking (rework), distribution, and destruction of product unsuitable for sale.
•Negotiated and signed 2 contracts and 7 addendums.
•Implemented workflow optimization and automation.
Accomplishments:
•Made simplification of customer order processing, saving 4 hours per week
•Reduced storage costs of several products by developing new packaging of goods.
oSaved 10K GBP in 2013
•Reduced transportation costs for customers’ orders delivery by increasing pallet heights, which saved 1.5K GBP per month.

LOGISTIC MANAGER

з 10.2006 по 12.2011 (5 років 2 місяці)
E-NEXT UKRAINE, LLC, Киев (Wholesales)

•Managed logistics department, which included oversee inventory, fleet and delivery management.
•Developed and controlled department’s budget.
•Created and managed Customer Service department, supervising transportation, inventory, warehouse, distribution, purchase, and fleet.
Accomplishments:
•Created standard operational procedures for department’s activities
•Installed racking system in warehouse, which optimized the goods flow in warehouse.
•Implemented the schedule of customer orders and deliveries.
•Established new WMS.
•Performed the stock take and created a cycle count.
•Arranged inventory move to new warehouse

Освіта

Kovrov State Technological Academy

CAD Engineer, Ковров
Вища, з 1993 по 1998 (5 років)

Додаткова освіта та сертифікати

Project Management

2012

Manager’s workshop

2013

Public speaking

2013

Situational Leadership

2013

Assertiveness

2014

Change Management

2015

Знання і навички

Знання мов

Англійська — просунутий

Додаткова інформація

A results driven and innovative professional with over 10 years logistics and customer service experience with international pharmaceutical and FMCG companies. Proven to design, implement, and manage logistics procedures to ensure timely delivery of correct products and quantities. Adept in managing and quickly solving various problems. Collaborative communicator continually focused on building relationships and promoting synergy across business line units to drive positive change, cohesive, comprehensive logistical and customer service approaches.

•Change Management
•Inventory Operations
•Data Management
•Distribution and Warehouse Management
• Imports Management
•ERP Implementation
•WMS Implementation
•Customer Service Management