Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4788854

Досвід роботи

Sales Manager broker

з 07.2021 по 11.2022 (1 рік 4 місяці)
Carolina Logistics Inc, Other countries (Transportation and logistics)

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer service manager

з 07.2020 по 06.2021 (11 місяців)
The Concept Design Architect, Other countries (Real estate)

Meeting planned sales goals.
Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Promoting the organization and products.
Understand the customers and how they relate to our products.

Sales manager

з 10.2019 по 06.2020 (8 місяців)
Global Container Service Llc, odessa (Mechanical engineering)

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing a sales team through motivation, counseling, and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.

English tutor

з 09.2015 по 09.2018 (3 роки)
Your repetitor, Odesa (Education and science)

Conducting activities and lessons based on ESL teaching methodologies. Encouraging and engaging students to speak in English.
Motivating students and using humor to induce a pleasant learning environment. Maximizing students’ talk time through oral tests and presentations.
Displaying excellent classroom management.
Keeping accurate records of student performance.
Maintaining standardized guidelines.

Освіта

Odessa national economic University

International economics, Odessa
Вища, з 2013 по 2018 (5 років)

Додаткова освіта та сертифікати

National Certificate in Project Management, Project management institute of Zimbabwe

2022, 6 months

Знання і навички

Знання мов

• Англійська — вільно
• Російська — середній
• Німецька — початковий
• Французька — початковий

Додаткова інформація

I am a native English speaker with great communication skills, persistent and hard working. A detail-oriented and qualified person, capable to work in a time-sensitive market-driven environment. With the ability to handle multiple tasks simultaneously. Strong expertise in developing strategies to maximize results in any task I am given.