M2E Pro
Вакансия от 17.10.2017  

Customer Support manager (English)

Компания:
M2E Pro   
Город:
Днепр
Вид занятости:
полная занятость, готовы взять студента

Описание вакансии

Hello, we are M2E Pro — a dynamically growing IT product company developing our own eCommerce solutions. Our project gained a wide recognition of the users from around the world and received numerous awards, including the title of «Product of the Year» at the eCommerce Expo UK.

We are looking for a talented person to hold a position of Support manager.

Responsibilities:

  • Providing support for the users
  • Creating and supporting user documentation for software application (User Documentation, Manuals, User Guides, etc)

Requirements:

  • FLUENT spoken and written English
  • analytical skills: to evaluate the information and decompose high-level information into details
  • a challenging and inquiring mind
  • attention to details and tenacity
  • quick logical thinking

It might be an advantage if you have:

  • experience as a technical support (or similar — QA, technical writer)
  • experience in eCommerce (Magento/eBay/Amazon) area

What do we offer:

  • work in the product IT company
  • friendly atmosphere
  • employee benefits
  • constant development
  • no bureaucracy
  • modern and comfortable office with a cabinet system
  • tea, coffee, fruits

If you are interested in this vacancy, please send us your CV)

HR manager,

Tatyana

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