Recruiter (High-Volume Hiring, Helpware)

About Helpware: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We provide Customer Experience and Operational Support services for modern, fast-growing companies. Our mission is to deliver best-in-class, value-adding solutions by empowering our teams and leveraging innovative technologies. We’re expanding and looking for a Recruiter to join our dynamic team.

You’ll primarily support hiring across Ukraine, recruiting for Customer Support, Administrative, Marketing, and HR roles.

Responsibilities:

• Manage the full recruitment cycle: sourcing, screening, interviewing, and making offers
• Build and maintain a strong candidate pipeline using various sourcing techniques
• Collaborate with and support external recruitment partners
• Ensure a positive and engaging candidate experience throughout the hiring process
• Develop and maintain job descriptions and job postings
• Facilitate offer negotiations and support hiring managers in final decision-making
• Contribute to the development and optimization of recruitment processes and tools
• Prepare and maintain summary reports and recruitment analytics
• Stay updated on market trends and best practices in recruitment
• Provide support during pre-onboarding and onboarding phases when needed (e.g., communication with new hires, hiring managers, vendors)

Requirements:

• Proven experience as a Recruiter, ideally in mass hiring or high-volume environments
• Strong English skills (B2 level or higher)
• Experience with developing and implementing internal recruitment policies and procedures
• Proficiency in MS Office; experience with ATS and HRIS systems is a plus
• International hiring experience is a strong advantage
• Analytical mindset with the ability to use data for decision-making and process improvement
• Strong interpersonal, communication, and problem-solving skills
• Team-oriented, proactive, and results-driven approach

We Offer:

• Competitive compensation linked to the UAH/USD rate
• Medical and life insurance after the trial period
• English classes with a native speaker
• Work schedule: Monday to Friday, 10:00—19:00 (Kyiv Time)
• Corporate training and team events