Quality Engineer Officer, інженер з технічного нагляду

Duty Station: Lviv, Ukraine

Duration: until October 31, 2026 (with possibility of extension subject to funding).

Start Date: ASAP

Reports to: Project Manager

Location of Activities: Lvivska and Rivnenska Oblasts

1. Background

As part of efforts to enhance inclusive and dignified living conditions for internally displaced persons (IDPs) with mobility limitations, disabilities, and chronic illnesses, this project supports the upgrade and expansion of reception capacities in existing collective sites and selected social-care facilities in Lvivska and Rivnenska oblasts.

2. Position Overview

The Quality Engineer Officer for the ACCESS project will support the Project Manager with a focus on ensuring effective delivery of essential protection services to vulnerable IDPs and in supporting the strengthening of local actors' and authorities' capacities in inclusive protection and care within collective centers. But also, to support in planning, design, and implementation of infrastructure rehabilitation, accessibility interventions and the delivery of essential protection services in the targeted oblasts.

This will ensure that all infrastructure activities and social services delivery adhere to national regulations, accessibility standards (including universal design), safety codes, and humanitarian principles.

3. Key Responsibilities

A. Support to Project Management

• Support in coordinating the implementation of protection services and social support activities in targeted facilities.
• Contribute to the preparation of detailed activity plans and schedules for service delivery and training components.
• Support monitoring and tracking of project indicators related to protection services and capacity-building activities.
• Support in organizing field visits, engagement events, and coordination meetings with stakeholders.

B. Service Delivery and Oversight

• Facilitate the provision of essential protection services — including psychosocial support, case management, and legal or medical referrals — in coordination with implementing partners and Team4UA relevant staff members.
• Conduct regular site visits to monitor the quality and accessibility of services provided to IDPs, especially persons with disabilities and limited mobility.
• Liaise with local authorities, site management, and social-care actors to ensure smooth delivery of services and inclusion of vulnerable groups.

C. Capacity Strengthening

• Support in the implementation of capacity-building plans for local partners and authorities, focusing on protection standards, accessibility, and inclusive response principles.
• Support training logistics, materials preparation, and documentation of lessons learned.
• Track partner performance and provide routine feedback to strengthen organizational and technical capacity.

D. Coordination and Stakeholder Engagement

• Support regular coordination with partners, local social service departments, Cluster representatives (especially CCCM, Protection, and Age and Disability Technical Working Group), and other humanitarian actors in the AoR.
• Ensure the inclusion of disability, accessibility, and protection mainstreaming in inter-agency efforts at the local level.
• Facilitate dialogue with the communities and foster participatory engagement in monitoring and planning.

E. Reporting and Documentation

• Compile inputs for monthly progress reports and donor updates, focusing on protection service delivery and capacity strengthening.
• Maintain organized records for project activities, including attendance lists, training materials, feedback forms, and monitoring checklists.
• Support in documenting best practices, beneficiary stories, and key findings related to protection and inclusion.

4. Qualifications and Experience

Education:

• University degree in Social Sciences, Psychology, Social Work, International Relations, or related field.

Experience:

• Minimum 3 years of professional experience in humanitarian or development contexts, preferably in protection, social services, or community support roles.
• Experience working with IDPs or persons with disabilities is a strong advantage.
• Familiarity with Ukrainian social service systems or humanitarian response architecture.

Technical Skills:

• Knowledge of humanitarian and protection principles, community-based support, and disability inclusion standards.
• Basic experience in capacity-building or training facilitation.
• Proficiency in MS Office, google workspace, and strong report-writing skills.

Languages:

• Fluency in Ukrainian and working knowledge of English required.

Competencies:

• Strong interpersonal and communication skills.
• Commitment to accountability, inclusion, and humanitarian values.
• Proactive, organized, and able to work collaboratively in field settings.

5. Supervision and Reporting

The Quality Engineer Officer reports to the Project Manager and works in close coordination with Program teams, Finance Department, Technical engineers and Administrative staff.

6. Duration and Duty Station

Duration: until October 31, 2026 (with possibility of extension subject to funding).

Duty Station: Lviv, Ukraine.

7. Reservation:

In accordance with Ukrainian legislation and subject to organizational eligibility, the position may be eligible for staff reservation (military deferment). Reservation is processed in line with national regulations and internal procedures.

8. Diversity, Equity, and Inclusion. We value diverse backgrounds and perspectives and foster a respectful, inclusive working environment where everyone can contribute and grow.

9. Equal Employment Opportunity. Team4UA is an equal opportunity employer and does not tolerate discrimination on any legally protected grounds.

10. Protection and Ethics. Team4UA adheres to PSEA principles and does not tolerate abuse, harassment, or misconduct. All staff must comply with Ukrainian law, the Code of Conduct, internal policies, complete mandatory safeguarding training, and uphold humanitarian accountability standards.