Executive Coordinator, Assistant to the CTO

About the role

We’re looking for a proactive, highly organized Executive Operations Coordinator to work directly with our CTO.

Your primary responsibility will be to ensure that important commitments are followed through, projects stay coordinated, communication flows effectively, and the CTO can focus on high-value technical and leadership responsibilities.

This role combines executive coordination, project tracking, stakeholder communication, and a degree of executive assistance.

We’re not looking for someone who simply manages calendars or waits for instructions. We need someone who can independently keep track of multiple moving pieces, identify what needs attention, and proactively help people stay aligned.

You’ll work closely with the CTO, engineering leadership, and other stakeholders across the company.

Key responsibilities

1. Follow-ups and accountability

• Follow up on commitments, decisions, action items, and deadlines; keep an overview of pending, past-deadline, and blocked tasks.
• Make sure discussions and decisions lead to clear next steps by assigning ownership, setting deadlines, and establishing follow-up.
• Identify blockers, risks, and missing information that should be brought up, escalate those if necessary, and make sure the CTO gets concise progress updates.

2. Project coordination

• Coordinate activities within ongoing projects, helping teams maintain alignment on priorities, timelines, and responsibilities.
• Gather status update information from project leads and follow the progress and milestones using available tools.
• Identify potential coordination gaps across different projects or streams and help address any related issues.

Important: Project ownership and technical delivery remain with designated project managers, engineering leads, and other responsible team members. Your role is to coordinate, track, and facilitate—not to take over their responsibilities.

3. Communication and information management

• Coordinate the contact point between the CTO and stakeholders; manage incoming requests and redirect them to relevant team members.
• Prepare agendas, gather decisions and discussion outcomes, and keep information in writing.
• Manage information to ensure clarity and structure.

4. Executive support and focus protection

• Protect agreed focus periods and coordinate access to the CTO.
• Handle routine administrative and coordination requests independently.
• Organize meetings and scheduling when needed.
• Prepare concise briefings highlighting issues that genuinely require CTO attention.

Executive assistance is a supporting responsibility, not the primary purpose of the position.

What we’re looking for

Required

• Approximately 2+ years of relevant experience in project coordination, business operations, executive coordination, or a related role.
• Strong organizational skills and the ability to manage multiple concurrent workstreams.
• Proven ability to follow through on commitments and coordinate stakeholders.
• Excellent written and verbal communication in English, with the confidence to communicate clearly with stakeholders at different organizational levels.
• Ability to prioritize independently and distinguish urgent matters from routine requests.
• High attention to detail, reliability, and discretion.
• Experience with project-management and collaboration software.
• Strong problem-solving skills and comfort working with ambiguity.

Nice to have

• Experience in technology, software development, e-commerce, or digital agencies.
• Understanding of engineering and product development workflows.
• Experience supporting technical executives or engineering leadership.
• Familiarity with tools such as Jira, Linear, Notion, Slack, or similar.
• Experience working with distributed teams.

What We Offer

• Competitive salary, paid time off, and sick leave
• Offices with power stations & internet, just in case russia starts hitting our energy grid again
• Salary reviews at least once a year, but potentially more often
• We’ll provide you with everything you need for productive work: software licenses, hardware, and any other gear you might need
• All sorts of company events and activities, in case you want to do something together during the holidays or outside of them

About the Company

Gonser AG (GONSER.CH) has been successfully operating in the Swiss e-commerce market since 2009. Today, we are an international group of companies with over 200 employees, offering a wide range of products for the home, garden, and leisure.

Our success is built on fair prices, fast delivery, and a motivated team that ensures our products reach over one million end customers across Switzerland.