Roman

About Me
I am a highly motivated and dedicated professional with a passion for
achieving excellence in all that I do. With experience in various industries, I
have developed a diverse skill set that includes strong communication
skills, attention to detail, problem-solving abilities, and the ability to work
both independently and as part of a team. I am a quick learner and have
a proven track record of adapting to new environments and challenges. I
am eager to continue to grow and develop my skills while contributing to
the success of an organization.
If I am considered for a position in a company, I will make every effort to
meet the expectations of the people who selected me.

ROMAN
Work Experience
BUSINESS ASSISTANT

DUBOVYCH SAZANOVICH REAL ESTATE TEAM I 2024
Main responsibilities: Providing administrative support to CEO, managing
calendars and scheduling appointments, creation of Database in Notion,
CMA analysis, maintaining databases and filing CRM, organizing
Contact meetings, assisting with project management tasks, conducting research,
ensuring efficient company operations, document creation.
[відкрити контакти](див. вище в блоці «контактна інформація») ADMINISTRATOR
[відкрити контакти](див. вище в блоці «контактна інформація») AQUALIFE USA I 2021 - 2024
Main responsibilities: Executive assistance of CEO, taking responsibility for
company operations, managing and supervising processes in the
[відкрити контакти](див. вище в блоці «контактна інформація»)
company, working with financial information and documents, planning
dubovych
schedules and optimizing the work process, quality control, customer
8 Gerasym Kondratiev St., support, business communication, creating and implementing policies
Sumy City, Ukraine 40000 and procedures.

CUSTOMER SERVICE REPRESENTATIVE
Education LENOVO UKRAINE I 2020 - 2021
Main responsibilities: high knowledge of the technical component of the
Master degree of product, answering customer inquiries, business communication,
resolving customer complaints and issues, processing orders, managing
Administrative Management
the logistics of product delivery, maintaining customer accounts, and
Sumy National Agrarian University
providing information about company products and services, provide
2022 - 2024 higher-level support and management, ensure that customers positive
experience with the company.
Bachelor of Management
CUSTOMER COMMUNICATION REPRESENTATIVE
Sumy State University
2019 - 2022 ZENKO GROUP LLC I 2019 - 2020
Main responsibilities: answering customer inquiries, processing orders,
providing banking consultations, maintaining accurate records of all
Bachelor of Computer science customer interactions, opening a credit line for clients, processing
Sumy State University incoming calls to the company.
2019 - 2021

Junior Specialist of Economics
Languages
Machine Building college of English (C1)
Sumy State University German (A2-A1)
2016 - 2019 Ukrainian (C2)
Russian (C2)
Skills
Certificates
High Organization
Certificate of Weihenstephan-Triesdorf University
Communication
Certificate of Washington State University "International
Attention to Details
relations & Global leadership"
Problem-Solving
Certificate of Nebraska-Lincoln University "Global Virtual
Responsibility
online project"
Time management
Flexibility and adaptability
References
Multitasking
Salesforce/Zoho/Zendesk/Notion/ AquaLife Inc. SAZANOVICH RE Team
Figma adept Phone: [відкрити контакти](див. вище в блоці «контактна інформація») Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email : [відкрити контакти](див. вище в блоці «контактна інформація») Email : [відкрити контакти](див. вище в блоці «контактна інформація»)