Roman

About Me
I am a highly motivated and dedicated professional with a passion for
achieving excellence in all that I do. With experience in various industries, I
have developed a diverse skill set that includes strong communication
skills, attention to detail, problem-solving abilities, and the ability to work
both independently and as part of a team. I am a quick learner and have
a proven track record of adapting to new environments and challenges. I
am eager to continue to grow and develop my skills while contributing to
the success of an organization.
If I am considered for a position in a company, I will make every effort to
meet the expectations of the people who selected me.

Work Experience
ROMAN ADMINISTRATOR

DUBOVYCH AQUALIFE USA I 2021 - 2024
Main responsibilities: Executive assistance of CEO, taking responsibility for
company operations, managing and supervising processes in the
company, working with financial information and documents, planning
Contact schedules and optimizing the work process, quality control, customer
support, business communication, creating and implementing policies
and procedures.
[відкрити контакти](див. вище в блоці «контактна інформація»)
CUSTOMER SERVICE REPRESENTATIVE
[відкрити контакти](див. вище в блоці «контактна інформація»)
LENOVO UKRAINE I 2020 - 2021
Main responsibilities: high knowledge of the technical component of the
product, answering customer inquiries, business communication,
[відкрити контакти](див. вище в блоці «контактна інформація») resolving customer complaints and issues, processing orders, managing
dubovych the logistics of product delivery, maintaining customer accounts, and
8 Gerasym Kondratiev St., providing information about company products and services, provide
Sumy City, Ukraine 40000 higher-level support and management, ensure that customers positive
experience with the company.

CUSTOMER COMMUNICATION REPRESENTATIVE
Education
ZENKO GROUP LLC I 2019 - 2020
Master degree of Main responsibilities: answering customer inquiries, processing orders,
providing banking consultations, maintaining accurate records of all
Administrative Management customer interactions, opening a credit line for clients, processing
Sumy National Agrarian University incoming calls to the company.
2022 - 2024 EDUCATOR TEACHER
Bachelor of Management SUMY REGIONAL HEALTH AND RECREATION INSTITUTION
Sumy State University 2019 - 2020
In this position, my main responsibilities were: organizing entertainment
2019 - 2022
events, monitoring children and their behavior in the territory of the camp,
and first medical aid.
Bachelor of Computer science
Sumy State University Languages
2019 - 2021
English (C1)
Junior Specialist German (A2-A1)
Machine Building college of
Ukrainian (C2)
Sumy State University
Russian (C2)
2016 - 2019
Certificates
Skills
Certificate of Weihenstephan-Triesdorf University
Communication Certificate of Washington State University "International
Leadership relations & Global leadership"
Certificate of Nebraska-Lincoln University "Global Virtual
Teamwork
online project"
Initiative
Responsibility References
Time management AquaLife Inc.
Flexibility and adaptability Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email : [відкрити контакти](див. вище в блоці «контактна інформація»)