Ольга

O lga Kh o p ta
A c c o u n t M a n a g e r /

Client Success Manager

work e xp erience
January 2023 - September 2023
Account Manager DSP at Bidscube
RTB: working with Self-Serve and White-Label DSP clients
Online display and mobile advertising
Specialties: CPM based ad campaign
Analyzing and adjusting ad campaign
Contacts 01 Ad campaigns optimizatio
Account management
Campaign managemen
[відкрити контакти](див. вище в блоці «контактна інформація») Ad Operations management
[відкрити контакти](див. вище в блоці «контактна інформація») Customer support
Troubleshooting and problem solvin
Linkedin Gathering feedbacks from client
Maintaining successful relationships with client
Kyiv, Ukraine Proposing product improvements - Mentoring

April 2021 - January 2023
Hard skills 02
Account Manager/Team lead DSP at DecenterAds
Real-Time Bidding (RTB) RTB: working with Self-Serve DSP client
Online display and mobile advertising
Online display and mobile Specialties: CPM based ad campaigns
advertising Analyzing and adjusting ad campaigns
Ad campaigns optimizations
Analyzing and adjusting ad Account management
campaigns Campaign management
Customer support
Ad campaigns optimization Troubleshooting and problem solvin
Maintaining successful relationships with client
Ad Operations management Mentoring and team leading
Troubleshooting and bug December 2020 - February 2021
investigation Advertising Success Manager at C lickaine Ad Network
Digital advertising and sale
Knowledge of Windows OS,
Online display and mobile advertising ( verticals: dating/crypto/gambling
Mac OS, Linux Specialties: CPM/CPC based ad campaign
Account management
Computer literate in MS Word, Customer Support
Google Docs, Google Spreadsheets Proposing offers to advertisers
Maintaining successful relationships with clients
Troubleshooting and problem solving
soft skills 03
February 2019 – November 2020
Excellent communication skills C ustomer Success Manager at Epom
Customer service Digital advertising and sales
Online display and mobile advertising
Problem solving RTB: working with Self-Serve DSP clients
Specialties: CPM based ad campaigns
Team worker Analyzing and adjusting ad campaigns
Responsible Optimization of the ad campaign
Troubleshooting and problem solving
Focusing on a result Account management
Maintaining successful relationships with clients
Languages 04
E ducation
English - Upper-Intermediate Bachelor ’s and Master`s degree in Histor y (American and European studies)

Spanish - Upper-Intermediate Kyiv National University of Taras Shevchenko

2012 - 2018
Ukrainian - Native Completed the international exam in Spanish DELE in 2016 - level B1