Роксолана

ROKSOLANA MAMRYCH
Student

Zagrebačka avenija 2, Zagreb [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація») Sep, 2002
Ukrainian

EXPERIENCE

Highly motivated and driven
student with excellent time Call Center Representative Feb 2021 — Feb 2022
management and organizational "!FEST" Holding of Emotions | Lviv, Ukraine
skills. Successful in balancing
academics with part-time work. Responsible person for communication between customers, logisticians
Demonstrated ability to adapt and and restaurants
learn quickly in dynamic · Customer service: Assisted customers over the phone, resolved
environments. inquiries, and provided exceptional support.
· Problem-solving: Effectively resolved complex issues and delivered
SKILLS efficient solutions to customers' concerns.

· Communication Volunteer Mar 2021 — Feb 2022
· Teamwork "!FEST" Holding of Emotions | Lviv, Ukraine
· Time management · Worked as a volunteer at a local non-profit organization, providing
· Problem solving assistance and support to staff members.
· Adaptability
· Multitasking Packaging Engineer Mar 2022 — Aug 2022
LESTELLO SP. Z O.O. | Cmolas, Poland
LANGUAGES Packaging and Labeling Services
· Designed and developed innovative packaging solutions for various
consumer products.
· Croatian — Intermediate.
— Croaticum certificate · Conducted packaging testing and analysis to optimize product
protection and minimize shipping costs.
· English — Advanced
· Ukrainian — Native
· Polish — Advanced E D U C AT I O N

· Russian — Native
Slavic languages and literature and English 2020 — Present
language
Taras Shevchenko National University of Kyiv | Kyiv

Student exchange Erasmus+ Oct 2022 — Jun 2023
University of Zagreb | Zagreb, Croatia

Bilateral Program Oct 2023 — Present
University of Zagreb | Zagreb, Croatia

C E R T I F I C AT E S & C O U R S E S

Croaticum. Awarded for attending Language exercises in Croatian as a
second and Foreigh Language 2 ( in accordance with B1.1 CEFRL level )

English Language Summer Courses in England for ages 14-17.