Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10471175/

Досвід роботи

Dispatcher

з 05.2023 по 07.2026 (3 роки 3 місяці)
Three Sisters Transport, Other countries (Transportation and logistics)

- Coordinated daily freight dispatch operations to ensure timely pickups and deliveries.
- Assigned loads to drivers based on availability, routes, and delivery schedules using dispatch software and load boards.
- Maintained regular communication with drivers to provide updates, directions, and support during deliveries.
- Monitored shipment progress and addressed delays or issues to keep deliveries on schedule.
- Communicated with customers and internal teams regarding load status, scheduling updates, and service requests.
- Recorded dispatch information, delivery updates, and operational notes in the company system.

Sales Manager / Dispatcher

з 01.2021 по 04.2023 (2 роки 4 місяці)
Dream Service HVAC Appliance & Repair (USA), Other countries (Public and business services)

- Effectively promoted company products and services to prospective clients, maintaining a high level of professionalism in all customer interactions.
- Managed incoming calls and messages from both existing and potential customers, ensuring prompt and courteous communication.
- Utilized CRM platforms, including Housecall Pro, to accurately record customer data, track service history, and schedule appointments.
- Coordinated technician schedules, booked service visits, and sent timely follow-up reminders for part installations and maintenance checks.
- Provided clear and confident support to a primarily American client base via phone and email, delivering accurate information and resolving inquiries efficiently.

Supervisor

з 06.2018 по 02.2021 (2 роки 9 місяців)
The Meat Co Dubai, Other countries (Hotel and restaurant industry)

- Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
- Working with diverse personalities both on the staff and customers.
- Hiring and training staff to provide excellent service to clients.
- Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.
- Maintaining a fun, safe atmosphere for customers.

Освіта

MDIST

Business Management, Other countries
Вища, з 2019 по 2023 (4 роки)

Додаткова освіта та сертифікати

IELTS Preparation Training Program

1 year

Знання і навички

• Punctuality
• Business English
• Logistics
• Google Docs
• Teamplayer
• Customer Service
• Data Entry
• Communication Skills
• English
• Transportation Logistics
• Communicability
• Management of CRM
• Handling objections
• Sale of real estate

Знання мов

• Англійська — вільно
• Узбецька — вільно
• Таджицька — вільно

Додаткова інформація

I'm Doston, a results-driven professional with over 8 years of experience in logistics, sales, management, and customer support. I’ve successfully managed truck schedules, coordinated freight loads, and negotiated with brokers as a dispatcher for dry van and reefer trailers. I’ve also led logistics teams, streamlined operations, and ensured timely, efficient delivery processes.

In the appliance repair industry, I worked closely with CRM systems to schedule and manage household repair appointments across the U.S., coordinating between customers and technicians to ensure prompt, high-quality service. My background also includes sales and client service, where I developed strong communication and problem-solving skills to support business growth and customer satisfaction.

With a versatile skill set and hands-on leadership experience, I bring a strong commitment to operational excellence and delivering results that make a difference.


Telegram: @dos_nazarov